What are the responsibilities and job description for the Administrative Assistant position at Partnership Employment?
Immediately hiring an Administrative Assistant in Lower Manhattan! This is an opportunity working for a reputable private school supporting their enrollment and finance departments. The Administrative Assistant will be responsible for student/alumni correspondence and database management.
Employment Dates: May 27th to September 19th
Schedule: Monday - Friday, onsite 9am - 5pm
Key Responsibilities:
- Respond to questions via phone, email, written correspondence, or in person.
- Resolve concerns related to student billing, payments, financial aid, and immunization compliance.
- Explain account charges, tuition/fee assessments, credit loads, and refund processes.
- Review and process immunization documents per university procedures.
- Assist with retroactive and late registrations and related account updates.
- Collaborate with other departments to advocate on behalf of students.
- Complete special projects and reports as assigned.
Qualifications:
- A minimum of 1 year of experience in customer service related role
- Prior experience in a professional office environment
- Strong oral and written communication skills, including professional email and letter writing.
- Ability to work effectively in a fast-paced, customer-focused environment.
- Culturally sensitive and able to communicate with diverse populations.
- Team-oriented with a problem-solving mindset.
- Proficient in Microsoft Word, Outlook, and Excel.
- Familiarity with student information systems and document archiving tools is a plus.
