What are the responsibilities and job description for the Family Support Coordinator position at Partnership For Strong Families Inc?
The Family Support Coordinator is a grant-funded position highly responsible position that works closely with families, community members, and partner agencies at one of our Family Resource Center locations. Daily activities include face-to-face consultations with patrons to assess needs, set goals, and connect with community resources; providing direct support (e.g., food, clothing, resume assistance) to patrons; and hosting community-driven events and programs, including afterschool homework help. This position, within the Clinical and Community Services department, reporting to the Resource Center Manager.
ESSENTIAL JOB FUNCTIONS
- Conducts face-to-face consultation with patrons, using a non-judgmental and encouraging environment, to appropriately link them to crisis intervention services, resource center activities and/or community services, as appropriate.
- Fosters relationships between family members, partners, community members, and the education system.
- Provides crisis intervention linkages and referrals through consultation to ensure family support and stabilization.
- Develops and facilitates homework help programs for 1st through 12th grades, as well as other children’s programming features.
- Assists with planning and execution of all Resource Center special programs and events.
- Conducts community outreach by actively seeking out and engaging community agencies, businesses, and individuals that will contribute to meeting the needs of the local community and resource center clients.
- Participates in various meetings, staffing and community events and coordinates activities between various stakeholders within the System of Care.
- Organizes and facilitates events, programs, groups, and workshops that are geared towards meeting the needs of the local community and resource center clients.
- Manages conflicts and deal appropriately in difficult situations with clients, service providers, community partners, supervisors, and/or peers.
- Conducts resource center duties in accordance PSF policies.
- Assists clients with documentation of demographic information and service needs, using the identified forms and document this information using the data management system and/or otherwise approved tracking system, within required timeframe.
- Participates in utilization reviews, tracking, and management of service provision and demographics information to help identify trends and potential service gaps in community needs.
- Completes resource center reporting as needed and/or requested.
- Displays understanding of, and sensitivity to, service population’s cultural and socioeconomic characteristics.
- Performs other related job duties as assigned
For more information about Partnership for Strong Families, please visit us at www.pfsf.org
PFSF is an Equal Opportunity and Drug Free Workplace and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation as defined by the Americans with Disabilities Act, must notify the Human Resource Department at 1-352-244-1527. Notification to the Human Resource office must be made in advance to allow sufficient time to provide the accommodation.
Drug-Free Workplace: PSF maintains and enforces a Drug-Free Workplace program.
Education and Experience:
Bachelor’s Degree in Counseling, Social Work, or related field or equivalent; Master’s degree in the like preferred; and three (3) years of relevant experience in the areas of child welfare, social work, or relevant field; or an equivalent combination of education and experience.
Special Qualifications:
Possession of a valid, State of Florida driver’s license to operate the motor vehicle operated. Requirement exists at the time of hire and as a condition of continued employment.
