What are the responsibilities and job description for the Clinical Program Manager position at Partnership To End Human Trafficking (PEHT)?

JOB DESCRIPTION

TITLE Clinical Program Manager

REPORTS To : Director of Housing

SUPERVISES

Housing Navigator

SCHEDULE

Mon-Fri 9-5 pm, 8-4 pm, some nights and weekends required

FUNCTION

The Clinical Program Manager will supervise and provide intensive, comprehensive case management and referrals for all victims of human trafficking identified. The manager will oversee residential programming, including facilitating clinical groups for residential and community-based clients. The manager will work with regional service provider partners to increase collaboration, delivery of services, and coordination of all aftercare services for residents. The manager will conduct intakes and work with the residential team to determine eligibility for services. The manager will participate in meetings with the regional continuum of care housing providers and Connecticut Access to Network services to access vouchers, subsidized placements, and other resources for residential and community-based clients to access long-term housing solutions. The manager will strengthen community partnerships and develop rapport with local law enforcement to enhance collaboration across the state and increase PEHT’s impact in the community. The manager will be responsible for overseeing the OVC-funded housing grant to ensure the accurate execution of deliverables. The manager will be responsible for developing and participating in awareness and training events when applicable.

DUTIES

Program Management Responsibilities

Conduct initial screening and intake of newly identified victims of HT and ensure all coordinated referrals are made with the Director of Housing.
Participate in managing a 24 / 7 emergency after-hours response to victims of HT and coordinate services needed for all potential victims.
Respond to partner calls and screening of potential victims of HT with local and federal law enforcement.
Help develop housing resources and networks to support coordinating access to affordable housing for clients.
Facilitate clinical groups for residential and community-based clients.
Collaborate with OVC-funded partners and service providers in the Fairfield County region and the State of CT for ongoing coordination of services of OVC grant recipient clients.
Participate in the ongoing planning and development process of the OVC Services for Victims of Human Trafficking grant, as well as data collection activities.
Participate in the development of economic empowerment training for individual survivors of the PEHT residential program and provide linkages to the social enterprise employment opportunities.
Host Life Skill programming and career development skill building.
Continuously evaluate and update policies and procedures to ensure all program practices remain survivor and trauma-informed, including a commitment to the Sanctuary Model for trauma-informed care.
Facilitate and support the Director of Housing with weekly clinical team meetings and case conferencing.
Educate stakeholders and landlords around the existing housing protections that are available to victims. Provide trauma-informed education on how to best support this population regarding housing-related concerns.
Assist victims in identifying, obtaining, and retaining suitable housing.
Provide case management to individuals receiving housing assistance and prepare clients for independence by receiving financial literacy support. Aid in lease negotiation with landlords when needed.

Direct Services Caseload

Manage a direct service caseload (4 residents) for all individuals in the residential program. When necessary, provide referrals to partnering agencies for essential needs. Ensure follow-up for all referral services to completion.

Develop individualized, trauma-informed, and culturally sensitive service plans for self-sufficiency with victims of HT to coordinate ongoing short- and long-term aftercare services. Ensure all services are translated into the victim's preferred language.

Assist victims of HT through linkages to area resources as identified in individualized service plan for obtaining self-sufficiency such as employment, education, training, detoxification, mental health, physical health, legal, family, and financial.

Keep up to date case notes and ensure client confidentiality in all forms of communication.

Submit timely reports on case management duties into the PEHT database, and other internal and external reporting as is necessary.

As needed, provide additional case management services to individuals outside of the residential program.

PEHT Community Outreach and Development

Develop and conduct trainings around human trafficking and trauma-informed care as needed for internal or external community-based partners in anti-human trafficking work.

Participate in community-based groups and peer to peer professional networks to further PEHT’s community impact.

Assist in facilitating the Fairfield County Anti-Human Trafficking Coalition to increase victim identification, service delivery, and overall awareness and education in the community.

Participate in statewide housing meetings (e.g., Continuums of Care, Public Housing).

Authority, and Connecticut Access Network) and strengthen existing relationships with local landlords and apartment associations.

Performs related duties as assigned.

Supervision

The manager will provide weekly supervision to the Housing Navigator and ensure the timely completion of all job tasks and responsibilities.

The manager will be responsible for overseeing the interns’ daily responsibilities. Weekly supervision will be conducted where all interns are provided feedback, guidance, and tasks to work on.

MINIMUM QUALIFICATION

MSW degree or BSW or related field with minimum of two year’s experience working in human trafficking or a related field (e.g., domestic violence, immigrant rights, workers’ rights) or a comparable combination of experience and education in human trafficking in a role that involves service provision, training, and / or advocacy. Licensure preferred.

Experience with trauma-informed care models.

Must have an understanding of the issue of Domestic and Foreign Human Trafficking.

Must have a valid driver’s license and reliable transportation to travel from site to site as may be needed in the performance of duties.

Professional-level communication skills, verbal and written.

Must have an understanding of and appreciation for the Partnership to End Human Trafficking.

As a Mandated Reporter, must provide proof of having completed training on recognizing and reporting child abuse.

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