What are the responsibilities and job description for the Inbound Sales Specialist - Auto Parts position at Parts Box?
Sales Representative – Parts Box
About Us: We’re a fast-paced and growing used auto parts store, proudly serving customers nationwide. Our focus is on providing quality late-model auto parts at competitive prices, backed by top-notch customer service.
We specialize in dismantling late-model vehicles and maintaining an extensive inventory of carefully removed, tested, and cataloged parts. As we continue to grow, we’re looking for a motivated and personable Sales Representative to join our team and help customers find exactly what they need.
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Position: Full-Time Sales Representative
Location: On-site
Schedule: Monday to Friday, 8-hour shifts
Hours: Minimum 40 hours per week, with overtime available
Position Summary:
As a Sales Representative, you’ll be the first point of contact for customers calling in to find specific auto parts. Your job is to guide them through the buying process, offer warranties, and deliver outstanding service.
This is a phone-based inbound sales role – no cold calling, just connecting with motivated buyers who are ready to make a purchase.
Key Responsibilities:
- Answer inbound calls from customers inquiring about used auto parts
- Use our inventory system to check part availability
- Educate customers on part options and offer warranties
- Close sales efficiently and professionally
- Provide excellent service from inquiry to post-sale follow-up
- Encourage customers to leave Google reviews after successful transactions
- Maintain accurate notes and customer records in our system
What We’re Looking For:
- Previous sales experience (phone-based or in-person)
- Comfortable speaking on the phone and closing deals
- Clear, friendly, and persuasive communication skills
- Basic computer skills (typing, navigating inventory software, etc.)
- Strong customer service mindset
- Ability to learn and retain auto parts knowledge
- Ability to work under pressure
Why Join Us?
- Hourly plus bonuses – earn up to $65,000 per year
- Paid vacation and 401(k) match after 12 months
- Employee discounts on parts
- Supportive team and positive work culture
- Training provided – learn the business and grow with us
- Real opportunities for advancement as we expand
Job Type: Full-time
Pay: Up to $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Shift:
- 8 hour shift
- Day shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Application Question(s):
- What makes you a good fit for this role?
Education:
- High school or equivalent (Required)
Experience:
- Sales: 1 year (Preferred)
Language:
- English (Required)
Ability to Commute:
- Anderson, SC 29624 (Required)
Work Location: In person
Salary : $65,000