What are the responsibilities and job description for the Bilingual Spanish Collections Specialist position at Parts Town?
See What We’re All About
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today!
- Parts Town Pride – check out our virtual tour and culture!
- Quarterly profit-sharing bonus
- Hybrid Work schedule
- Team member appreciation events and recognition programs
- Volunteer opportunities
- Monthly IT stipend
- Casual dress code
- On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
- All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.
The Job at a Glance
The Collections Specialist (Internally know as Revenue Retriever) works closely with a portfolio of our valued customers to ensure payments are made within payment terms and to follow up with customers when payments are past due. You will take payments from customers, complete account reconciliations, do account research and establish strong relationships with customers. A passion for delighting both internal and external customers are crucial to the success of this role.
A Typical Day
- Engaging with our valued customers through phone calls and emails to collect payments
- Work closely with team members to create ways to bring in cash and future revenues
- Perform account reconciliations as needed to ensure Parts Town and customer accounting records are aligned
- Solve problems quickly and create resolutions that bring in revenue on a regular basis
To Land This Opportunity
- You can proficeintly communicate with customers in english and spanish
- You are self-motivated, customer-centric and are a skilled negotiator
- You have 2 years of collections or equivalent experience
- You pay close attention to detail, as far as you’re concerned anything worth doing should be done right
- Bonus Points if you experience with SAP or other ERP software!
About Your Future Team
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $43,632.36 – $58,380.61 annually ($20.97 – $28.06 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
Salary : $43,632 - $58,381
