Dispatcher

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The Dispatcher will be responsible for supporting PRL’s general business operations by Routing, Sequencing, and managing driver resources and delivering outstanding Customer Service while controlling Operational Expenses. You will Interface with multiple contacts as necessary, including Senior Management, Customer Service, Delivery Team Supervisors and Field Service Supervisors.

Job Responsibilities:

·Dispatches 5-130 drivers and up to 50 Driver Helpers per day.

· Communicate with Customers, Drivers via e-mail and phone (Heavy calls and emailing)

· Coordinates key tasks and functions with customer service, transportation, and operations departments to procure product (original delivery or rerun) and assign/reassign rerun drivers based on delivery time priorities

· Exercises discretion to transfer the Delivery or Pick Up of Party Rental products from one route to another in order to achieve time windows

· Tracks and supervises drivers while in route utilizing MobileCast and Roadnet

· Assists drivers with route schedules, delivery problems and logistics in the States of New Jersey, Connecticut, New York, and Pennsylvania

· Develops optimum routes that minimize driver/helper costs, route efficiency, fuel cost and meets pickup or delivery window

· Adhere to D.O.T. regulations

Basic Qualifications:

Education

· High School Diploma or Equivalent with previous experience working in Dispatch or Transportation industry

Experience

· Bilingual in English and Spanish

· Previous experience working in Dispatch or transportation industry

· Knowledge of the Tri-State Area or relevant geographical areas

· Flexible approach to working time to meet deadlines/peak workload.

· Excellent communication, interpersonal skills.

· Proficient in Routing and Dispatching using Roadnet or similar TMS.

· Excellent Computer Skills-Microsoft applications Excel, Access

· Ability to make solid decisions in a timely manner

· Exceptional written/verbal problem-solving skills

· Ability to demonstrate strong decision making and organizational skills while exercising independent judgment and discretion

Job Type: Full-time

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: Onsite (275 North Street, Teterboro NJ 07608)

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Teterboro, NJ 07608: Relocate before starting work (Required)

Work Location: In person