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Business Analyst - Instruction

Pasadena Area Community College District
Pasadena, CA Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 5/8/2025

Salary : $96,413.88 - $106,296.36 Annually

Location : Pasadena, CA

Job Type : Full-Time

Job Number : 07422

Department : Business & Administrative Services

Division : Information Technology Services

Opening Date : 02 / 05 / 2025

Closing Date : 2 / 27 / 2025 11 : 59 PM Pacific

Probationary Period : Six months

Work Shift : Mon - Fri. 8 : 00 AM - 4 : 30 PM

Salary Schedule / Range : CFT-61

This is a grant funded position through June 30, 2027.

Under the direction of the Director of Enterprise Application Services, the Business Analyst is responsible for performing a range of analytical and technical assignments across the District. This role requires a strong foundation in analysis and technology, with expertise gained through specialized experience, training, and / or education. The Business Analyst's recommendations can have a District-wide impact and play a critical role in shaping departmental programs and operations.

Assignments are defined by objectives, priorities, and deadlines, with the Business Analyst independently planning and executing the necessary steps to achieve desired outcomes. Completed work is reviewed for technical accuracy and alignment with relevant policies and requirements. Pasadena City College (PCC) operates within a managed cloud environment and is actively preparing for a migration to Software as a Service (SaaS).

EXAMPLE OF DUTIES

  • Reviews departmental budget requests, policy issues, pending legislation, regulations, and technical research and position papers relating to the area of assignment.
  • Researches information by identifying, locating and extracting relevant data and information (e.g., by reading, collecting, downloading, interviewing) from varied sources (e.g., internet search engines, library materials, government and technical reports, knowledgeable individuals) in order to obtain sufficient, valid and reliable data for analysis and decision making purposes.
  • Compiles information by grouping and / or categorizing the information (e.g., in tables, spreadsheets, data files) in meaningful ways in order to facilitate analysis for management.
  • Analyzes information using qualitative and / or quantitative analytical methods in order to understand and draw fact-based conclusions, often from large amounts of information; identifies issues and problems requiring additional research and study and takes appropriate action to ensure sound study results.
  • Drafts and / or recommends the development of policies, programs, or procedures to address problems or improve operations by applying the results of research and analysis of pertinent information in order to ensure the highest likelihood of success.
  • Prepares a variety of documents (e.g., reports, business correspondence, memoranda), adapting formats suitable to the purpose and using relevant software programs (e.g., word processing, desktop publishing, presentation) in order to effectively communicate information various audiences (e.g., departmental personnel, members of the public, governing boards).
  • Interacts with a variety of individuals (e.g., vendors, managers, representatives of external agencies / organizations) when participating in meetings, mediating disputes, making presentations, providing advice and / or consultation services, etc. in order to communicate information, share ideas, present recommended solutions, gain agreement and coordinate activities.
  • Coordinates activities, such as those of contractors, consultants, outside agencies, etc. to ensure that programs are successfully planned, implemented, and / or evaluated.
  • Monitors processes and programs by gathering and analyzing relevant information in order to ensure that processes are capable and stable, and that programs are proceeding as intended.
  • Evaluates program effectiveness by comparing outcomes to goals in order to determine whether to continue or modify the program.
  • Attends and / or conducts meetings with District personnel, Officials, members of the community, community based organizations, etc.
  • Performs various administrative duties (e.g., creating and maintaining files, formatting standard documents, receiving, processing, and routing documents) by appropriately applying Federal and State laws, County and local ordinances, departmental procedures, and District policies and procedures in order to ensure all work done complies with established guidelines and requirements.

MINIMUM QUALIFICATIONS :

  • Bachelor's degree, or equivalent, from an accredited college or university;
  • At least four years of relevant hands-on experience, preferably within a college or other non-profit organization
  • PREFERRED QUALIFICATIONS :

  • Master's degree, or equivalent, from an accredited college or university;
  • Experience working in a Community College within the State of California;
  • Demonstrated ability to optimize business processes and workflows using technology.
  • Prior ERP experience, such as Ellucian Banner, Workday, Anthology, Colleague, PeopleSoft, SAP, or similar system.
  • Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
  • Understanding of terminology, implementation, and practices of course approval and class scheduling including local, state, and federal requirements.
  • Excellent analytical skills.
  • KNOWLEDGE, SKILLS AND ABILITIES : May be representative, but not all-inclusive, of those knowledge, skills and abilities commonly associated with this position.

    KNOWLEDGE :

  • Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
  • Structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • SKILLS :

  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Coordination - Includes planning, scheduling, organizing, prioritizing, and monitoring work activities by utilizing resources (both human and material) to their fullest and aligning work plans with departmental goals.
  • Time Management - Managing one's own time and the time of others.
  • Instructing - Teaching others how to do something.
  • Monitoring - Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • ABILITIES :

  • Perform highly complex work within departmental policies and / or objectives with highly-original thinking;
  • Plan and schedule complex projects;
  • Maintain accurate records of projects and the status of assignments.
  • Make oral and written presentations of proposed systems.
  • Define complex management and strategic planning issues;
  • Communicate effectively both orally and in writing;
  • Perform difficult analyses and research;
  • Evaluate alternatives and develop sound conclusions and recommendations;
  • Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials;
  • Handle highly confidential information and exercise sound, expert independent judgment within general policy guidelines;
  • Identify and communicate issues important to the District;
  • Exercise tact and diplomacy in dealing with sensitive and complex issues and situations;
  • Establish and maintain positive and effective working relationships with others;
  • Work under independent guidance;
  • Provide tactical planning;
  • Organize relatively complex projects or activities that are interdepartmental in scope;
  • Step in and provide back-up support in critical functions to meet and cover staff vacancies and absences;
  • Be well organized, flexible, and manage multiple projects simultaneously;
  • Embrace a vision and coordinate details of implementation; and
  • Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, faculty, staff, and community.
  • Core Competencies : The District has identified the following essential skills and attributes needed for success in this position.

  • Analytical and Problem-Solving Skills
  • Technical Proficiency
  • Project Management
  • Communication and Interpersonal Skills
  • Collaboration and Teamwork
  • Attention to Detail
  • Initiative and Independence
  • Adaptability and Flexibility
  • Salary Range : CFT-61

    APPLICATION AND SELECTION PROCESS

    Pasadena City College (PCC) utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. Job postings will not be reopened due to failure to submit an application before the closing date for any reason . You can apply for a position from any computer with Internet access. Please keep in mind the following :

  • If you do not follow the process or your application / resume is incomplete, your information will not be processed.
  • If you need to update any submitted information, you will need to reapply in full. When HR sees duplicate applications, we archive the oldest and the most recent application and materials are considered.
  • The selection advisory committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview.
  • While the acceptance of the application packet is done through PCC's Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
  • Once applications are submitted, they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday - Friday, 6 a.m. - 6 p.m. (PST).
  • All materials listed below may be required for your application packet to be considered complete :

  • Resume or Curriculum Vitae
  • Cover Letter
  • After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process.

    ADDITIONAL INFORMATION

  • Successful applicants must provide proof of eligibility to work in the United States.
  • Successful completion of background check including Live Scan and Tuberculosis (TB) assessment / screening.
  • Pasadena Area Community College District will not sponsor any visa applications.
  • Applicants must be available for interviews at Pasadena City College at no cost to the District.
  • Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
  • The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
  • Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
  • The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
  • An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and / or District employment should be directed to the Office of Human Resources.
  • PASADENA AREA COMMUNITY COLLEGE DISTRICT

    Equal Opportunity, Title IX, Section 504 Employer

    At Pasadena City College, we value your contributions to our success and want to provide you with a benefit package that protects your health and helps your financial security now and in the future. Pasadena City College provides Medical, Dental, Vision, Basic Life, Basic Accidental Death and Dismemberment and Long-Term Disability insurance at no cost to the employee or eligible dependents.

    MEDICAL : Employer-paid premium. Employee has the option of electing between PPO plans and HMO plans.

    DENTAL : Employer-paid premium. Employee has the option of electing between a PPO plan and HMO plan.

    VISION : Employer-paid premium. Vision benefit is contingent upon am employee's medical plan selection.

    BASIC EMPLOYEE LIFE INSURANCE : Employer-paid premium for a $50,000 life insurance policy. If employee is age 70 or older, the life insurance policy is reduced to $25,000.

    BASIC SPOUSE / REGISTERED DOMESTIC PARTNER LIFE INSURANCE : Employer-paid premium for a $1,500 policy. Benefit terminates when the employee reaches 70.

    BASIC DEPENDENT LIFE INSURANCE : Employer-paid premium for a $1,500 policy.

    BASIC ACCIDENTAL DEATH & DISMEMBERMENT : Employer-paid premium for a $1,500 policy.

    LONG-TERM DISABILITY (LTD) : Employer-paid benefit pays 66.67% of your monthly salary (up to $3,000) monthly starting 140 days after you are out of work and continuing up to age 65 if the disability occurs at age 59 or before 5 years if the disability occurs at age 60 to 64 up to age 70 if the disability occurs at age 65 to 69 1 year if the disability occurs at age 70 or after.

    MISCELLANEOUS RETIREMENT : Pasadena City College has two retirement formulas through the California Public Employees' Retirement System (CalPERS). The employer contribution rate is 26.68%.

  • Classic Member - Formula 2% @ 55) : If you became a member prior to January 1, 2013, but you permanently separate from employment and return to membership after a break in service of more than six months, you are subject to the retirement formula in place on January 1, 2013, for any service credit earned after that date. This does not apply if you return to the same employer. The same employer does not necessarily mean the employer you last worked. As of July 1, 2020, the employee contribution is seven (7%) percent.
  • PEPRA New Member - Formula 2% @ 62) : Applicable to employees who work directly for the Los Angeles County Superintendent of Schools hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2022, the employee contribution is 8.00% and subject to change annually.
  • A new member is defined as any of the following :

    1. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.

    2. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.

    3. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

    CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

    Contribution rates are subject to change based on the Los Angele County Office of Education annual actuarial valuation.

    Note : This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Office at (626) 585-7503,

    If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.

    COMPUTER LOAN PROGRAM : The College provides an interest-free loan to employees for the purchase of computer hardware or software. The maximum amount of the loan is $4,000. Eligible employees must have been employed by the College for one year and must be eligible to receive health and welfare benefits.

    EMPLOYEE ASSISTANCE PROGRAMS : Two employee assistance programs that are free and available 24 / 7. Both programs are a counseling referral and provide confidential counseling help regarding marital discord, family problems, job-related stress, travel, funeral planning.

    HOLIDAYS : 19 paid holidays per fiscal year 1 floating holiday (if hired by September 9th of each fiscal year)

    VACATION : Annual Vacation Earnings Rate : Full-time employees who are covered by this Agreement,

    and who are in paid status for eleven (11) or more days in each relevant calendar month,

    shall earn vacation as follows : Years of ServiceVacation AccrualMaximum Days for Assignment

    Start ofEnd Of

    10 Months11 Months12 Months

    1st year3rd year1 day / month101112

    4th year6th year1 ¼ days / month12 ½13 ¾15

    7th year10th year1 ½ days / month1516 ½18

    11th year

    1 ¾ days / month17 1 / 219 1 / 421

    If an assignment is less than 100 percent, vacation is earned at the same rate, prorated to the percentage of the assignment.

    SICK LEAVE : Employees are granted 12 days of sick leave.

    Sick leave is advanced for all employees on July 1 each year. All unused sick leave accumulates from year to year. If an employee worked for another California community college district or county school, he / she may be entitled to transfer the earned sick leave.

    The Human Resources office will send the necessary forms to the sending institution once they are informed that sick leave days are available for transfer.

    BEREAVEMENT LEAVE : Employees are eligible for a paid leave of absence for a death in the immediate family or the immediate household. The allowed leave may not exceed three (3) working days or five (5) working days if travel of over three hundred (300) miles is required. Employees must provide such proof of eligibility for bereavement leave benefits as may be required by the District. The immediate family includes the employee's spouse, domestic partner, son, daughter, father, mother, brother, sister, father-in-law, mother-in-law, grandparents, grandchildren of the employee or the spouse / domestic partner of the employee, son-in-law, daughter-in-law, or any relative living in the immediate household of the employee as defined in Part II. A. 1. or any other person for whom the employee is legally responsible. Up to one (1) day's paid leave may be granted for an employee to make funeral arrangements and / or to attend the funeral of relatives not listed above. Up to one-half (1 / 2) day's paid leave may be granted for an employee to attend the funeral of a friend. Paid bereavement leave is not available during unscheduled hours or days of employment, during an unpaid leave of absence, or during the unpaid period of the year for those employees on a ten- (10) month or eleven (11) month assignment.

    INDIVIDUAL POLICIES : Additional Insurance policies are available such as short-term disability, hospital confinement indemnity, sickness indemnity, cancer, accident, and lump sum critical illness.

    IRC Section 125 : A cafeteria plan available to all employees that allow pre-tax money to pay for qualified medical and dental expenses and child care.

    TAX-SHELTERED ACCOUNT : Employees (along with their immediate family members) are eligible to become members. 457(b) deferred compensation plans available, 403 (b) TSA plans, and Roth 403(b) plans.

    VOLUNTARY PET INSURANCES : Employee has the option in signing up for a PPO plan or HMO plan

    VOLUNTARY LIFE INSURANCE : Plan is available for employee to purchase.

    VOLUNTARY ACCIDENTAL DEATH & DISMEMBERMENT : Plan is available for employee to purchase.

    OTHER : There may be other benefit provisions as specified in the contract. Please contact the recruiter listed on the job posting directly for more information.

    All applicants are required to submit responses to the following supplemental questions. Your responses will provide information about your background and experience related to this position and will be used in the screening and selection process.Be concise yet specific and informative in your responses to these supplemental questions. "See resume," attachments or links will not be accepted as a substitute for your responses to the questions in the following boxes. Incomplete responses will not be considered. Please indicate below that you have read and understand these instructions.

    I understand that my application will be considered incomplete if any required sections of the application are not completed and / or if any documents that are required are not attached to my online application by the closing date.

    I have completed all sections of the application including references. (Statements such as "see resume" will not be acceptable.)

    Please specify your highest level of education.

  • High School or equivalent (GED)
  • Associate's Degree
  • Bachelor's Degree
  • Master's Degree
  • Juris Doctor
  • Doctorate Degree
  • Please indicate the field in which you have earned your degree in :

    Indicate the full-time equivalent years of relevant hands-on experience, preferably within a college or other non-profit organization.

  • Less than one year
  • One year
  • Two years
  • Three years
  • Four years
  • Five years or more
  • Indicate where you have worked to obtain relevant hands-on experience, preferably within a college or other non-profit organization.What was the time frame, what was the employer's name and describe the work you performed. (This section is required.)

    Describe how you have demonstrated sensitivity and understanding in delivery of services and support to a diverse workforce and student population (diverse in terms of socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic background. This section is required.

    Indicate the level of knowledge in optimizing business processes and workflows using technology.

  • None
  • Moderate
  • High
  • Very high
  • Do you have prior ERP experience, such as Ellucian Banner, Workday, Anthology, Colleague, PeopleSoft, SAP, or similar system?

    Do you have work experience in Higher Education?

    Do you have work experience in a California Community College?

    Required Question

    Salary : $96,414 - $106,296

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