What are the responsibilities and job description for the Bartender position at Pasadera Country Club?
About the Job:
POSITION SUMMARY:
The Bartender is responsible for preparing, mixing, and serving drinks and beverages correctly and serving members and guests directly or through serving staff.
POSITION FUNCTIONS AND DUTIES:
- Greet all members, and guests in a warm, friendly, service-oriented manner.
- Maintain regular attendance in compliance with Club standards, as required by scheduling which will vary according to the needs of the Club.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
- Be knowledgeable of and comply, at all times, with the Club’s standards, policies, and regulations to encourage safe and efficient operations.
- Inspect the bar before opening to ensure that adequate supplies are available. Request additional supplies as necessary.
- Stock bar and complete pre-opening procedures.
- Mix, prepare, and serve alcoholic beverages to members and guests and mix and prepare beverages ordered by F&B servers according to approved standard recipes.
- Present beverage menu, make recommendations, and answer all related questions.
- Record drink orders accurately into the register system and comply with standard operating procedures.
- Respond promptly to requests from members, guests, and service staff politely and professionally. Report complaints to a manager as they occur.
- Attempt to limit problems related to members’ and guests’ excessive drinking by following established procedures.
- Provide attentive service, focusing on members’ and guests’ needs.
- Collect payments for drinks served.
- Clean and lock the bar are according to prescribed closing procedures.
- Manage bar operation, monitor bar inventory, and order and restock bar supplies as needed.
- Ensure clean glassware, bar equipment, and work areas.
- Comply with and enforce all local alcohol, safety, and hygiene regulations and policies.
- Continually practice beverage and revenue control procedures.
- Attend staff meetings including pre-shift (line-up) meetings and training as required.
- Perform any other duties as assigned by the supervisor.
EDUCATION/EXPERIENCE/SKILL:
- High school or equivalent education required.
- Minimum one-year related experience and/or training required.
- Of legal age to prepare and serve alcoholic beverages.
- Assures that all federal, state, and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
- Skilled at slowing and refusing alcoholic beverage service when necessary.
- Excellent listening skills, oral communication skills, organizational skills, and positive interpersonal skills required.
- Demonstrated knowledge of beer, wine, spirits, and standard mixed drink recipes.
- Working knowledge of bar equipment.
- Knowledge of classes of alcohol, brand names, different glasses, and garnishments.
- Knowledge of safety and sanitation practices.
- Demonstrated results-oriented and capable of working with minimal direction.
- Ability to work at large or small events with minimal supervision and in a team environment.
- Excellent team player with the ability to work hands-on in a fast-paced environment.
PHYSICAL AND MENTAL DEMANDS:
- Required to stand for long periods and walk, balance, stoop, kneel, crouch, bend, stretch, and twist or reach.
- Requires ability to perform a variety of manual labor tasks that will require some strenuous physical efforts, such as carrying, pushing, pulling, lifting, or moving objects weighing up to 50 pounds.
- Continuous repetitive motions.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations and maintain composure and objectivity under pressure.
- Must be effective in listening to, understanding, and clarifying the concerns and issues raised by members, guests, and coworkers.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
TYPICAL WORKING CONDITIONS:
- Work may be performed indoors or outdoor setting depending on the outlet.
- Varied weather conditions are expected with exposure to heat/humidity, or cool/cold weather and noisy environment.
- Varying schedule to include evenings, holidays, and extended hours as business dictates.