Maintenance Support Manager

Job Overview
Responsible for locating key suppliers, negotiating the company’s maintenance purchasing agreements and ensuring their materials and products meet the company’s specifications. Tracking inventory and ensuring all terminals are complying with companies practices and procedures.

Duties

• KPI – Develop, report and communicate key performance indicators to parts management personnel as well as shop management personnel
• Corporate parts pricing – utilizing request for quote methods to evaluate and implement best option for parts vendor, putting price and availability at the top of requirement list
• Review all parts invoices to ensure compliance with current implemented practices on purchasing
• Responsible for reviewing inventory practices and procedures at all terminal locations to ensure compliance
• Responsible for the set up of all new maintenance facilities for parts and training on practices and procedures
• Develop, implement and maintain reporting solutions for areas within maintenance based on needs – automating manually updated reporting through power BI
• Responsible for supporting the process of finding and implementing new technologies and systems

Job Requirements/Work Area Conditions:

Education: Preferred Bachelor's degree from four-year College or university; or five to 10 years related experience and/or training; or equivalent combination of education and experience.

Experience: 5-10 years combined maintenance, parts procurement.

Special Skills:

Use of Technology - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Project Management - Coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.

Communications- Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; able to build morale and group commitments to goals and objectives.

Cost Consciousness - Works within approved budget; contributes to profits and revenue; conserves organizational resources.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent.

Physical: Must be physically capable of manual, outdoor work

Environmental: Office/ Warehouse environment

WORKER ATTRIBUTES

Knowledge - An organized body of information usually of a factual or procedural nature which, if applied, makes adequate performance on the job possible. A body of information applied directly to the performance of a function.

Clerical: Knowledge of administrative and clerical procedures and systems such as Microsoft products, managing files and records, and other office procedures and terminology.

Skills - The proficient manual, verbal or mental manipulation of data or things. Skills can be readily measured by a performance test where quantity and quality of performance are tested, usually within an established time limit. Examples of proficient manipulation of things are skill in typing or skill in operating a vehicle. Examples of proficient manipulation of data are skill in computation using decimals; skill in editing for transposed numbers, etc.

· Clerical: Must be able to type.

· Talking: Must be able to clearly relay important instructions and ensure they’re understood.

· Listening: Giving full attention to what others are saying, taking time to understand the points being made, asking questions when appropriate and not interrupting at inappropriate times.

· Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Time Management: Manage one’s own time and the time of others.

· Coordination: Adjusting actions in relation to others' actions.

· Service Orientation: Actively looking for ways to help people.

· Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

· Operation and Control: Controlling operations of equipment or systems.

Ability - The power to perform an observable activity at the present time. This means that abilities have been evident through activities or behaviors that are similar to those required on the job, e.g., ability to plan and organize work. Abilities are different from aptitudes. Aptitudes are only the potential for performing the activity.

· Planning: Plan, organize and prioritize work.

· Data and Research: Gather facts and communicate findings.

· Interpersonal communication: Written and verbal expression and clarity.

· Problem Sensitivity: The ability to anticipate or recognize problems.

· Multi-tasking: The ability to shift between two or more activities or sources of information.

· Relator: Able to build lasting bonds with a wide variety of personality types.

Performance Dimensions - Performance dimensions are traits or characteristics used to describe observable workplace behaviors. They provide a framework for managers and employees in which performance can be discussed and evaluated.

· Service and Sensitivity: Actions that indicate a consideration for the feelings and needs of others. Responsiveness to the needs of drivers, internal and/or external customers.

· Listening: Ability to extract information in oral communication. Actively makes an effort to pay attention and hear what someone is saying.

· Oral and Written Communication: Effective expression in individual or group situations (includes gestures and non-verbal communications). Effective expression of thoughts and messages in a written format (includes clarity, grammar, spelling, conciseness, etc.).

· Planning and organization: Establishing a course of action for self and/or others to accomplish a specific goal: Prioritizing responsibilities and organizing efforts to ensure the timely completion of daily responsibilities, projects, etc.

· Judgment: Making rational and realistic decisions which are based on logical assumptions and which reflect factual information and consideration of company's mission and resources.

· Stress Tolerance: Stability of performance under pressure and/or opposition.

· Team player: Actions are consistent with overall corporate goals and objectives. Ability to work with others. Facilitates and supports cooperative actions. Listens to, and respects, other's contributions. Willingness to express ideas, opinions, and share information.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Maintenance, parts procurement: 5 years (Preferred)

Ability to Commute:

• Murray, KY 42071 (Preferred)

Ability to Relocate:

• Murray, KY 42071: Relocate before starting work (Required)

Work Location: In person