MIH Navigator

The LCSW/Linkage-to-Care Navigator facilitates the operations of the Mobile Integrated Health (MIH) team by providing guidance, assistance, and support to those in need, helping them to find resources and services to meet their immediate and long-term needs. The Navigator will help facilitate the connection of individuals with substance use disorder (SUD) to services such as substance abuse treatment programs including counseling and cognitive behavioral therapy and services for medical, social, and mental health problems; will also assist individuals with SUD in connecting with services related to housing, transportation, employment, etc. Additionally, the Navigator works to provide field-based case management services to clients enrolled in MIH programs. This position builds strong relationships with SUD and other clients to help clients stay engaged in medical care and adhere to their treatment plan. Patient Navigators are committed to removing the client’s barriers to care by identifying critical resources for clients, helping them navigate through health care services and systems, and promoting client health. This position may be full time (40 hours per week) or part time (20 hours per week).The Navigator must possess an in-depth understanding of the local community and be able to connect individuals to the appropriate resources. They must have strong interpersonal and communication skills, be patient and compassionate, and possess a non-judgmental attitude. The Navigator will provide case management, advocacy, and referrals to individuals, families, and other community resources. They will work to promote self-sufficiency, while helping to ensure that individuals are receiving the most appropriate and up-to-date services.  This position works closely with other members of the department, outside agencies, and other stakeholders, both internal and external in matters regarding the MIH team and related EMS topics. Work closely with other departments to provide support on projects and goals related to MIH services within EMS, including support to staff, crew wellness programs, operations issues related to vulnerable populations, and other assigned projects. Serves as the liaison between the Fire Rescue Department and local hospitals, private physicians, the Health Department, and other professional mental health organizations as directed. Must have reliable transportation and be able to travel with the community.  Performs related duties as required. 

• Field-based direct care to clients with SUD and other chronic mental and/or physical disease processes. 
• Advanced knowledge of the principles and practices of clinical health care specific to addiction and other chronic disease.
• Provide compassionate support to individuals navigating healthcare systems.
• Develop relationships with individuals to ensure they receive the care they need.
• Identify resources for clients to overcome barriers to care, such as transportation, housing, and childcare.
• Remain aware of current services offered by service providers, such as mental health, housing, and employment assistance.
• Address treatment adherence needs and coach clients in adherence skills.
• Keep records of individual interactions and services provided.
• Attend meetings and training sessions.
• Maintain strict confidentiality in accordance with department policy.
• Knowledge of the geography, street systems, and healthcare facilities in Pasco County.  
• Knowledge of County and department rules and regulations.

• Knowledge of Microsoft Office suite programs, patient care reporting software systems, resource management software systems, billing software systems, and communication networks.

Salary : $66,677 - $93,347