What are the responsibilities and job description for the Project Coordinator I - Case Aide position at Pasco County?
JOIN OUR TEAM AS A PROJECT COORDINATOR I - CASE AIDE!
This position provides direct administrative support to the Senior Services Case Management Team. Responsible and advanced clerical and public contact work in obtaining, maintaining, and providing information regarding a variety of County operations and established laws, rules and regulations governing several programs. Provides a professional and courteous response via telephone, in person, in writing and on-line. Much of the work is performed independently, subject to review by a Case Manager, Lead Case Aide, or division leadership. This is a grant funded position. Provides administrative and clerical support to the Senior Services lead agency team. Assists with processing authorizations and resolving service delivery problems as needed at the direction of the Senior Services Case Manager. Assists with evaluating client eligibility for programs, including assistance with Medicaid eligibility, when appropriate. Assists with evaluating client eligibility for programs, including assistance with Medicaid eligibility, when appropriate. Completes and submits accurate and timely documentation, including but not limited to maintaining client records. Assists with internal file monitoring and records support. Completes required service reports as needed. Communicates with potential clients for evaluation of services and provide appropriate referrals as needed.Assists citizens with inquiries in person, online, or by phone. Performs related work as required. Upon Emergency Operations Center activation, employees must be prepared to work additional hours and job duties.
- Knowledge of standard office methods and procedures of Social Welfare work.
- Ability to file, prepare reports and correspondence.
- Ability to meet and deal with the public effectively on various public assistance matters.
- Ability to establish and maintain effective working relationships with employees and the public.
- Ability to communicate effectively via telephone, in person, in writing or on-line.
- Ability to make decisions and work without close supervision.
- Ability to operate a personal computer and other office equipment.
- Ability to establish and maintain files accurately and legibly.
- Ability to prepare and assign service authorizations in Adobe Sign.
PHYSICAL SKILLS: Ability to communicate effectively using verbal, written and visual communication.
EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with an Associate degree OR possession of high school diploma or an acceptable equivalency diploma and two (2) years of secretarial/clerical and typing experience.
In House Candidates: This position qualifies for DAP.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
EDUCATION, TRAINING AND EXPERIENCE: Graduation from an accredited college or university with an Associate degree OR possession of high school diploma or an acceptable equivalency diploma and two (2) years of secretarial/clerical and typing experience.
In House Candidates: This position qualifies for DAP.
LICENSES, CERTIFICATIONS OR REGISTRATIONS: Must possess a valid Florida driver's license.
ADA STATEMENT: A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
DRUG-FREE WORKPLACE: Pasco County BOCC is a drug-free workplace in accordance with Federal and Florida Law.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES: All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
VETERANS' PREFERENCE: Under Section 295.07, F.S., chapter SSA-7 Pasco County BCC provides to Veterans, that preference in appointment will be given to preference-eligible applicants.
PASCO COUNTY WAS VOTED ONE OF THE NATION'S TOP WORK PLACES FOR 2021
Salary : $19 - $26
