What are the responsibilities and job description for the Patient Support Services Specialist position at Pascua Yaqui Tribe, AZ?
Salary : $37,294.40 Annually
Location : Tucson, AZ
Job Type : Full-Time
Job Number : 2025-00042
Department : HEALTH ADMINISTRATION
Division : THIRD PARTY BILLING
Opening Date : 01 / 28 / 2025
Closing Date : 2 / 11 / 2025 11 : 59 PM Arizona
Job Summary
The Patient Support Services Specialist applies a broad knowledge of policies, procedures, applicable laws, and regulations in the performance of duties. Duties may include processing patient applications, verifying patient information, working with outside agencies on issues and documentation related to patient information, reconciling expenses, tracking project, and preparing reports.
Principle Duties and Responsibilities
- Manage front desk, check patients in and out, set patient appointments, appointment confirmations, and answer phones.Update patient and insurance information in various Electronic Health Record Systems.
- Prepare and review appropriate documents and forms to assist with patient tracking, rosters, and mailings, which include patient data collection.
- Prepare and review a variety of reports related to patient services, including but not limited too; correspondence, patient charts, and / or summaries as directed; researches and verifies information for inclusion.
- Provide complex, specialized administrative support in preparing and processing confidential documents, preparing and reviewing patient records, preparing meeting agendas and minutes; maintain departmental data and / or other related documents.
- Maintain and update confidential files and paperwork related to accounts receivable, accounts payable or tribal information.
- Respond to sensitive requests for information and assistance; provides information regarding applicable rules, policies, and regulations; resolves citizen concerns and complaints; refers inquiries as appropriate.
- Attend various trainings for assigned department as needed.
- Perform other duties of a similar nature or level as requested by supervisor or director.
Required Knowledge, Skills, and Abilities
Knowledge of :
Skills and Abilities :
Education, Certifications and Experience Required
Associate's Degree and two (2) years of Administrative Support experience; and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Special Requirements :
The Pascua Yaqui Tribe provides 22 days of Paid Time Off which increases with years of service and 15 paid Holidays per year. We offer a comprehensive healthcare benefit package that surpasses or rivals the biggest organizations in Tucson. We encourage you to stay healthy by providing an onsite Wellness Center. Additionally, the Tribe offers a 401(k) Plan with a generous match in which you're immediately vested along with a profit sharing plan after one year of employment. Sworn police and and fire employees are eligible to make Pre-Tax and After-Tax contirbutions to the Arizona Public Safety Personnel Retirement Systems ("PSPRS").
Do you have an Associate's Degree?
Do you have two (2) years of administrative support experience?
If you do not possess an Associate's degree, do you have at least 4 years of administrative support experience and experience sufficient to successfully perform the essential duties of the job such as those listed above?
Are you proficient in Microsoft Word, Excel, Outlook and PowerPoint?
Do you have a current valid Arizona Driver's license?
Do you have a current Level 1 Arizona Clearance Card?
Are you bilingual in english / spanish?
Required Question
Salary : $37,294
