QC Department Supervisor / Manager Job Num : 57053
Job Description
Position : QC Department Manager - Central Kitchen
Industry : Retail
Location : Gardena, CA
Status : Full-time, Exempt
Salary Range : $65,000 - $85,000 / year (DOE)
The Quality Control Department Manager is responsible for the quality, food safety and aesthetics of the product. The QC Manager follows through on set processes and ensures adherence to good manufacturing practices (GMP), food safety, Safe Quality Food (SQF) standards and product quality standards. This is not a supervisory position.
Oversees, Manages and Ensures :
- Ensures that food products meet standards set by both their companies and regulatory authorities.
- Ensures employees are following all Food Safety
- Responsible for periodic monitoring and product food safety and quality throughout the manufacturing process
- Review periodic monitoring / inspection with store managers and department leaders and provide training
- Create checklists for Department Leaders / QC persons at stores
- Train and monitor Department Leaders / QC person's inspections and checklists in each store
- Report to president issues and progress found during periodic inspections and store QC person's reports
- Create emergency plan for power outage, sewage backup, no fresh water
- Assist in finding equipment, fixes, products to improve smooth operations and health department regulations
- Attend health department seminars
- Set up and coordinate services from third party auditor (food safety)
- Set up and maintain contract and services with pest control company
- Check government recalls and communicate with Department Managers / Assistant Managers
Compliance :
That all employees are following the Dress Code PolicyResponsible for the correct recording and filing of all relevant record logs and DocumentationEnsures employees are following all Food SafetyThat all Store Managers and Department Leaders are trained and kept informed of department policies and procedures including the Company Corporation StandardsPerform inspections on Products, Equipment and MachinerySets policies for product selling process by corresponding with main buyersOperations :
Contributes to the improvement of store processes by increasing efficiency and providing more cost-effective methods for store operationsAssists in the research and development of resources that create timely and efficient store workflowWrites operations manual to include day-to-day procedures to be followed by departmentsKnows and understands all store employees' job responsibilitiesPerforms special projects and other miscellaneous duties as assigned by Executive ManagementMaintains high ethical standards in the workplaceReports all irregular issues and problems to Executive Management for solutions.Greets and interacts with customers in a courteous and professional mannerHelps solve problems that affect the store's efficiency, service and productivityProvides excellent customer service and satisfaction by being constantly visible and readily accessible to our customersAssists Store Associates with guidance, assistance and informationCustomer Service :
Greets and interacts with customers in a courteous and professional mannerHelps solve problems that affect the store's efficiency, service and productivityProvides excellent customer service and satisfaction by being constantly visible and readily accessible to our customersAssists Store Associates with guidance, assistance and informationLeadership :
Exhibits excellent Customer ServiceMaintains high ethical standards in the work placePersonnel Management :
Interviews and selects candidates considered for employment for their departmentPerforms Corrective Actions as needed following established policiesApproves department staff scheduleReviews immediate subordinates' timesheets for accuracy of hours, overtime, PSL, Holiday, PTO requestsConducts Formal Complaint Investigations of employee issues with assistance from Human ResourcesPrepares Performance Evaluations and counseling notices as required for direct reportsMaintains confidential discussions of employees' raises, promotions or transfers until approved by executive management and paperwork has been prepared and meeting is scheduled with employee.Training :
Ensures and educates employees on food safety and Safe Quality Food (SQF) standardsImplements training and awareness programs to ensure employees are up to date with quality systems and requirementsCross Training :
As a member of the company, s / he exemplifies teamwork and is open to and willing to be trained and step in when needed in all similar skilled areas for filling and development opportunities and is willing to be trained and step in when needed. In addition, will assist Area Managers as needed.
Safety, Loss Prevention and Procedural Compliance :
Follows Company guidelines for managing confidential information, customer satisfaction and supervising store personnelFollow safety practices such as : washing hands, using a pair of gloves, wearing a clean uniform per shift, no jewelry to be worn at any time, wear hair covering, trim and clean fingernails oftenMaintains store SDS, IIPP and OSHA recordsEnforces compliance with all local, state, federal regulations and company policy pertaining to safety and loss preventionComplies with all Health Compliance and Food RegulationsComplies with all OSHA requirementsComplies with California PROP 65 regulationsQualification
The required qualifications are as follows :
You must be 18 or older to sell alcohol, use sharp knives, use ladders, scaffolds or their substitutes above 6 feet in height, and to operate or assist in operating power-driven machinery or equipmentMust be able to use job related equipment such as knives, wrappers, scales, compactors, garbage disposals, hand trucks and pallet jackSelf-motivated with proven leadership skills.Proficient in Microsoft OfficeAble to deliver friendly, courteous, prompt customer servicePossess or willing to obtain a forklift operating licensePossess or willing to obtain a food handling certificate "Certified Food Safety Manager "or willing to attend company paid training and that the ability to achieve accreditation within the first 90 days of Problem solving and decision-making abilities.Writing and oral communication skills for reporting, researching, customer contact and supervisory responsibilities.Must be able to work independently, plan, organize and prioritize responsibilities. Understanding of personnel and safety standards.Excellent mathematical, analytical and interpersonal communication skills.The ability to learn and instruct others in detailed procedures.Able to function as a motivated team leader in a highly dynamicAble to read, write, and do simple math problemsAble to interpret, understand and follow instructionsAbility to effectively communicate and respond to questions from the general public and managementAbility to interact with all levels of managementEducation
Bachelor's degree in Food Science or a related field is preferred, but not requiredA minimum of 2-years of work experience in Food Science and / or QC experienceCustomer service experience in a similar or comparable work environment, strong verbal communication skills supported by a pleasant and positive attitude of "can do" successStrong operational skills with focus on great time managementPrevious experience in retail / restaurant or customer service environment required, previous experience in management preferably of a grocery store highly desirableTo apply please email resume to lmayta@pasona.com
Job Details
City : Gardena
State : CA
Job Type : Permanent Job
Salary High : 85000.00
Salary Low : 65000.00
Languages : English
Hours of Operation :
Benefits : Health Ins;Dental Ins;Vision Ins;401K
Contact Information
Job Owner : Hazuki Takami
Job Owner Email : htakami@pasona.com
Salary : $65,000 - $85,000
