What are the responsibilities and job description for the VIP Escort - Japanese Bilingual position at Pasona N A, Inc.?
***Temp Staff will receive Flight benefits!***
Business: Airline
Title: VIP Escort
Location: Chicago O'Hare International Airport
Language: Japanese and English
Pay: During Training (approximately 3 months): $18.65/h, After Training: $19.00/h
Hours: Normally 5.5h or 6h/day
See the followings:
Winter Schedule: AM Shift: 05:30 - 11:30am/ PM Shift: 11:30 - 5:30 PM
Summer Schedule: AM Shift: 7:00am - 01:00pm/ PM Shift 12:45pm-6:45pm
- Schedule could vary due to flight schedule
Essential Duties includes followings but not limited to:
Arrival:
- Prepare Arrival Briefing sheet including outbound connection list
- Print out baggage tag list for arrival agent
- Prepare name signs for passengers needing assistance.
- Escort VIPs, MAAS, UMNR, etc. or other important passengers or passengers with special needs when assigned.
- Assist and translate for passengers at the immigration and customs when needed.
- Assist tight connecting passengers when assigned.
- Guide and assist passengers through the immigration area, baggage claim, customs and to the arrival hall.
Departure
- Create Departure briefing sheet and create name sign for those passengers needing assistance,
- Guide passengers to the Check-in counter, TSA and to the gate, give direction to the applicable lounge as needed.
- Translate conversation upon check-in as needed.
- Assist passengers at the counter.
- Assist and escort passengers with special needs including boarding assistance as assigned.
- Meet tight connection passengers as assigned.
- Pick up departure baggage from ticketing counter after the flight push back.
Others
- Prepare necessary flight files for arrival and departure records.
- Print out airport maps, baggage tag slips and other necessary items for the operation.
- Assist passenger’s check-in and carry on baggage while escorting or guiding passengers.
- In the event of flight delay and/or cancellation, escort passengers to the baggage claim area, shuttle bus center to the hotels, and hand out hotel/meal vouchers, etc.
Requirements:
- Must have Business to Expert level of Japanese language skill.
- Excellent customer service skills.
- Must possess a professional presentation.
- Interpersonal and problem solving abilities.
To apply, please email your resume to amassholder@pasona.com
Salary : $19 - $19
