What are the responsibilities and job description for the Senior Service Technician position at PASS Security?
About PASS Security
PASS Security installs and services electronic security systems for commercial, residential, and industrial customers, specializing in intrusion, access control, and video security systems. PASS Security’s reputation is built upon trust and service excellence. PASS Security takes pride in its work to ensure that its products, designs, installations, and services exceed customer expectations.
Role Overview
Technicians are responsible for installing, servicing, and troubleshooting electronic security systems for residential, commercial, and enterprise customers.
Key Responsibilities
PASS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
PASS Security installs and services electronic security systems for commercial, residential, and industrial customers, specializing in intrusion, access control, and video security systems. PASS Security’s reputation is built upon trust and service excellence. PASS Security takes pride in its work to ensure that its products, designs, installations, and services exceed customer expectations.
Role Overview
Technicians are responsible for installing, servicing, and troubleshooting electronic security systems for residential, commercial, and enterprise customers.
Key Responsibilities
- Install and service electronic security systems (intrusion, access control, cameras, integrated systems) and resolve installation issues.
- Wire new construction and existing structures for security systems.
- Program security systems and devices.
- Perform system testing and commissioning.
- Provide customer training on the use and basic troubleshooting of common issues and programming features.
- Perform various tasks related to the service of electronic security systems, such as troubleshooting, repairing, updating, upgrading, and maintenance.
- Analyze and diagnose system failures to determine causes and necessary correction.
- Inspect quality of work performed to ensure conformity with specifications and requirements.
- Document work performed and corrective actions thoroughly and descriptively.
- Previous experience as an Electronic Security Systems Technician.
- Strong customer service skills.
- Strong verbal and written communication skills for documentation and customer and peer interaction.
- Advanced problem-solving and troubleshooting skills.
- Technologically driven with a desire to learn new technology continually.
- Strong work ethic.
- Career-oriented.
- Electrical/Electronics, Low Voltage, and Construction Knowledge.
- Understanding of wiring and wiring per code.
- Ability to read and understand technical diagrams, manuals, and project documentation.
- Be able to lift and carrying 50 pounds, exposure to confined spaces (such as attics, basements, crawl spaces),
- Ability to manipulate objects (such as feeding wires and assembling system components),
- Ascending and descending ladders,
- Operating hand tools, driving trucks, large vans, and hauling trailers.
- Compensation Range: $28.00-36.00/HR, commensurate with experience
- 401(k) Retirement Plan with Employer Match.
- Paid Time Off
- Health/Medical Insurance
- Industry Education Opportunities (Trade Shows, Seminars)
PASS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $28 - $36
