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Medical Administrative Assistant

Passages Family Support
Spokane, WA Full Time
POSTED ON 4/5/2025 CLOSED ON 4/11/2025

What are the responsibilities and job description for the Medical Administrative Assistant position at Passages Family Support?

Company Overview

Passages Family Support is a licensed outpatient behavioral health clinic dedicated to forming healthy partnerships with clients through recovery support, therapy, and care coordination. We are committed to making a positive difference in the lives of those we serve in Spokane County. Passages excellent benefits package includes fully paid medical/dental and vision coverage and employees are paid for a 40 hour work week while being able to leave at noon every Friday.

Summary

We are seeking a Medical Administrative Assistant to join our team at Passages Family Support. In this role, you will provide essential administrative support to our clinical staff and ensure smooth operations within our outpatient clinic, contributing to the overall mission of enhancing the quality of life for our clients.

Responsibilities

  • Welcoming clients and connecting them with their provider
  • Answering phones and responding to requests for service
  • Scheduling admissions to Passages services
  • Cancelling client appointments when necessary
  • Maintaining the client electronic health record
  • Maintaining a welcoming waiting area
  • Order the Passages office supplies

Requirements

  • Proven experience in a medical administrative role or similar position within a clinic setting.
  • Strong knowledge of electronic health information management practices.
  • Familiarity with HIPAA regulations and commitment to maintaining patient confidentiality.
  • Excellent customer service skills with the ability to communicate effectively with diverse populations.
  • Proficiency in English is essential.
  • Experience with electronic health record systems is preferred.

If you are passionate about supporting individuals in their journey towards better mental health, we invite you to apply today to become part of our dedicated team at Passages Family Support!

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Expected hours: 35 per week

Benefits:

  • 401(k) matching
  • AD&D insurance
  • Bereavement leave
  • Dental insurance
  • Free parking
  • Health insurance
  • Life insurance
  • Paid orientation
  • Paid time off
  • Vision insurance

Medical Specialty:

  • Psychiatry

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Ability to Commute:

  • Spokane, WA 99224 (Preferred)

Ability to Relocate:

  • Spokane, WA 99224: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19 - $20

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