Personnel Specialist

Job Summary: Works as a Personnel Specialist for 1 Passion to Care Indiana, LLC. We are dedicated to improving the quality of life for individuals in need by delivering exceptional care within the comfort of their own homes. As a Personnel Specialist, you will play a pivotal role in ensuring a seamless transition for our clients and caregivers into our programs, enabling them to receive the care they require.

Qualifications/Educational Requirements:

• Education: Bachelor's degree in healthcare administration, social work, nursing, or a related field is preferred.
• Experience: Previous experience in healthcare, recruiting, or HR preferred.
• Knowledge: Familiarity with Medicaid Waiver programs and their eligibility criteria is advantageous.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with clients, caregiver, healthcare professionals, and internal teams.
• Attention to Detail: Strong organizational skills with an eye for detail to accurately collect and record caregiver and employee information.
• Empathy and Compassion: Demonstrate the ability to empathize with caregivers while maintaining professionalism and confidentiality.
• Adaptability: Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously while maintaining a positive attitude.
• Problem-Solving: Strong critical thinking and problem-solving skills to assess caregiver needs and triage them if needed.
• Technology Proficiency: Proficient in using electronic health records (EHR) systems and MS Office suite. Willingness and ability to use mobile applications.
• Ethical Standards: Maintain a high level of integrity, adhering to ethical standards and HIPPA confidentiality guidelines.
  
  
  

Responsibilities/essential functions: The person in this position must be able to perform the following essential job functions with or without reasonable accommodation.

• Recruiting: Schedule and oversee orientations for all incoming employees to ensure that all regulatory and Passion to Care required items have been obtained.
• Communication and Collaboration: Oversee collaboration between Passion to Care leadership, Intake agents, and employees for expirations, initiatives, and new hires plans.
• Relationships: Create and maintain positive relationships with current caregivers, employees, and office staff.
• Reporting: Attending meetings and collaborating with the Operations Manager on recruiting and compliance metrics such as expirations, evaluations, in-services, and new hire requirements.
• Documentation and Record Keeping: Maintain accurate and up-to-date records of caregiver/client documentation within designated systems.
• Compliance and Regulations: Stay updated on program guidelines, policies, and regulatory requirements to ensure full compliance during the hiring process.
• Continuous Improvement: Contribute to ongoing process improvement initiatives to enhance the efficiency and effectiveness of roles within the office.
• Training: Understand, attend, and participate in all training, SOPs, and other learning activities that arise.
  
  
  

The above list reflects the essential functions and other job functions considered necessary for the position identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job or assigned by supervisory personnel. This job description is used as a guide only and not inclusive of responsibilities and job duties.