What are the responsibilities and job description for the Home Health Care Coordinator position at Passion to Care?

Passion to Care -

About Us : Passion to Care is a premier provider of home health care services, dedicated to delivering exceptional care and support to our clients in their own homes. Our team is committed to enhancing the quality of life for those we serve by providing compassionate, personalized care.

Position Overview : We are seeking an organized and detail-oriented Home Health Scheduling Coordinator to join our team. This role is essential in managing and coordinating client care schedules, ensuring that our home health care services are delivered efficiently and effectively. The ideal candidate will have excellent communication skills, strong organizational abilities, and a solid understanding of the home health care industry, as well as knowledge with the Georgia Wavier Programs both Structure Family Care and Personal Support Services.

Key Responsibilities :

Coordinate and manage client care schedules to ensure timely and efficient delivery of services.
Schedule home health care visits for clients, including coordinating with healthcare providers, caregivers, and clients to arrange appointments.
Maintain accurate and up-to-date records of clients schedules, changes, and cancellations in the scheduling system.
Communicate effectively with clients, families, and healthcare professionals to confirm appointments, address scheduling issues, and provide necessary information.
Collaborate with clinical staff to ensure that client care needs are met and that scheduling conflicts are resolved promptly.
Monitor and track the availability of caregivers and adjust schedules as needed to ensure coverage and meet client needs.
Handle incoming calls and inquiries related to scheduling, client care, and service availability.
Ensure compliance with company policies, procedures, and regulatory requirements related to scheduling and client care.
Prepare and submit reports on scheduling metrics, including client visit frequencies, caregiver utilization, and other relevant data.

Qualifications :

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Healthcare Administration, Business, or a related field is preferred.

Proven experience in scheduling or administrative roles, preferably within the home health care or healthcare industry.

Strong organizational and multitasking skills with attention to detail.

Excellent communication skills, both verbal and written, with the ability to interact effectively with clients, families, and staff.

Proficiency in using scheduling software, electronic health records (EHR) systems, and Microsoft Office Suite (Word, Excel, Outlook).

Ability to handle sensitive and confidential information with discretion.

Demonstrated problem-solving skills and the ability to work under pressure.

Flexibility to adapt to changing priorities and work schedules.

Why Join Us :

Competitive salary and benefits package including health, dental, and vision insurance.

Opportunities for professional development and career advancement.

A supportive and collaborative work environment.

Make a positive impact on the lives of our clients and their families.

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Home Health Care Coordinator

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