Admitting Clerk PRN (15 - 20 hours a week)

Position Purpose: To support the facility by greeting patients/visitors, maintaining the appearance of the lobby and acting as a resource for the facility. Registers patients on the day of surgery and perform other medical office functions. The Admitter will function within the Center’s policies and procedures.

A. Admission/Intake:

1. Greet patients and visitors to the facility. Notify facility personnel of arrival as needed.

2. Contact patients who are more than 15 minutes late and communicate information to Pre Op staff.

3. Obtains ride information from the patient.

4. Copy insurance card(s).

5. Verify patient identity, financial, demographic, and insurance information.

a. Reprint label and consent/face sheet, correct PAS as needed

b. Notify Insurance Verifier of insurance changes

c. Confirms primary and secondary insurance orders based on COB rules.

6. Direct patient to complete accident questionnaire or COB forms.

7. Directs patients to review NPPR/ HIPAA information.

8. Obtain patient/responsible party signatures.

9. Collect State reporting data and input it into PAS, if applicable.

10. Complete Medicare Secondary Payor Questionnaire (MSPQ).

11. Accept and record patient cost-share payments.

B. Reception:

1. Greet and direct visitors to the correct departments.

2. Maintain visitor sign-in.

3. Provide facility parking information and directions to patient’s family or ride. Validate parking, if applicable.

4. Maintain a clean and tidy waiting room/lobby area.

5. Manage office and food supply ordering for the facility.

6. Verify vendor appointments and obtain a signature in the visitor log.

7. Act as a resource for facility visitors and physicians.

8. Answer all incoming calls to the facility. Relay information inaccurate, concise manner.

9. Maintains patient privacy per HIPAA regulations.

C. Mail/Deposit:

1. Open mail, date stamp, and distribute.

2. Issues receipts, prepares One Write at end of day.

D. One-Write Receipting:

1.Reconcile sales/refunds to One-Write Credit card entries.

2. Reconcile One-Write, sign, and forward to BOM.

3. Checks and cash to be kept in a safe until deposited to the bank.

E. Chart Prep and Breakdown

1. Prepare charts for next day cases, ensuring medical records from the previous visits are retrieved.

2. Runs patient identification labels, affix a label to each page of the patient chart and a patient identification bracelet.

3. The following day, breaks down charts

4. Completes Data Entry of chart data to the computer system

Job Requirements:

A. Skills and Abilities:

1. Possess basic knowledge of medical terminology.

2. Knowledge of insurance lines of business.

3. Knowledge of standard coordination of benefits methodology.

4. Typing skills.

5. Knowledge of office machines (i.e. computer, scanner, fax, copier, multi-line phone system with voicemail, etc.).

6. Knowledge of HIPPA guidelines, Red Flag Rules, and Medicare Conditions of Coverage requirements

7. Versatile and willing to coordinate with and participate in, when necessary, all other aspects of the Business Office.

8. Possess strong initiative to get daily work finished and processed.

9. Is courteous, understanding, and sympathetic toward patients, physicians and others.

10. Maintains regular attendance.

11. Ability to handle confidential information.

12. Ability to set priorities and work independently.

13. Warm, friendly personality with a commitment to treat patients with compassion and respect.

14. Ability to interact in a positive manner and to communicate well with patients, families, co-workers, physicians, supervisors, and other facility teammates.

15. Ability to handle multiple tasks.

16. Ability to use discretion in dealing with the public.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Medical Specialty:

• Urology

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Medical Receptionists & Patient Registrars: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person