Job Description
Job Description
Description :
At Pastini we are inspired by the farms, vineyards and waters of the Pacific Northwest, and are dedicated to serving up two of life's greatest pleasures... pasta and wine. We know that using fresh, local ingredients makes a difference to our guests and to our community. We source fresh produce, dairy, artisan breads, coffee, and meat locally and we handcraft each dish to order. Based in Portland, Oregon, our family of restaurants has blossomed and grown to eight wonderful restaurants around the State since we first opened in 2001.
We are hiring Hosts to join our team at Pastini on Broadway . We seek reliable and friendly people with a passion for serving handcrafted food and drinks in an exciting, respectful, team environment... Genuine people who take pride in their work, have a positive attitude, and crave knowledge and growth.
We offer :
- health insurance, once eligible
- paid sick leave
- 401K
- flexible scheduling
- shift meal discounts and dining discounts
- tips from pool
- local retail discounts
- competitive hourly rates
- full training available
- growth opportunities
Position Summary :
Responsible for greeting and seating guests. Responsible for taking orders in person, over the phone,
online and on tablets; accurately packing take-out orders, managing deliveries, and running orders for
curbside pick-up. Cleaning, sanitizing and disinfecting. Follows all procedures as outlined in training
manuals and employee / service / alcohol / safety handbooks.
Qualifications
Is able to obtain valid Food Handler’s Card and OLCC Server PermitAble to arrive to work on time, ready to start a scheduled shiftDisplays a basic knowledge of hospitality, service and restaurant operationsDisplays a friendly, professional, and helpful attitude towards coworkers, management, delivery drivers, vendors, and guests at all timesAble to accurately perform basic mathematicsAbility to accurately verify, count, track and manage payments from cash, credit cards, checks, paid outs, gift cards / certificates, coupons, promotional material and any other related forms of payment or transaction recordsAbility to use Micros POS system quickly, accurately while following all house protocols for entering and charging guests / staff appropriately and correctlyIs capable of maintaining a friendly smile and positive demeanor at all timesDemonstrates good time management skills by completing all tasks in a timely mannerMust be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation.Demonstrates and practices consistent, effective and proper hand-washing techniques as outlined by government Health Department agency and as directed by management.Demonstrates and practices consistent, effective and proper food handling techniques as outlined by government Health Department agency and as directed by management.Demonstrates and practices consistent, effective and proper safety measures such as distancing, thoroughly sanitizing and cleaning, as expected by government regulations and as directed by management.Follows all OLCC regulations and Pastini House Policies in regards to alcohol sales for on and off premise.Requirements :
Essential Functions :
Consistently arrives to work as scheduled, prepared to assume shift responsibilitiesConsistently arrives to work well groomed and in proper uniformGreets and provides direction to all guests, delivery drivers, and vendors promptly, in a hospitable mannerAnswers all phone calls in a professional, timely manner; responds to tablet orders promptly; takes orders from guests in personPresents menus to all guests as they are seatedResponsible for accurately managing host cash drawerReports to manager on duty immediately any and all items left by guests, staff or vendorsDemonstrates comprehensive knowledge of menu and ingredients and can stage and expedite ordersHas strong working knowledge of dining room and seating rotationEnsures all take-out orders and delivery orders are taken correctly, entered accurately, bagged correctly and presented to the guest or delivery partner promptlyAssists all FOH staff in bussing and station stocking duties, facilitates prompt clearing and resetting of tables.Assists with water and beverage refills, and clearing of plates and glasswareSays “thank-you” and “good-bye” to every guest as they leaveComplies with all policies and procedures in employee handbooks and training materialsWillingly, and with a positive attitude, follows direction of all management, including additional requests for cleaning, sanitation, safety measures, etc.Responsible for conducting daily cleaning projects in an effective manner as detailed in Host side work and as directed by managementComplies with all required Break Policy as is outlined by BOLI and as directed by management. Takes breaks according to expectation; clock in and clocks out for all 10 minute paid breaks and 30 minute unpaid breaks.Manages wait list and accurately quotes wait times to guests, with use of tablet and app, or paper list, pen and phoneWorking Conditions and Environment
Must be able to work a variety of scheduled shifts, based on the needs of restaurant volume (example : late hours, holidays, weekends, etc.)Must work well in a fast paced environmentMust work well under pressure
