What are the responsibilities and job description for the Dispatcher/Customer Service position at Pat Green Heating & Cooling Inc.?
THE COMPANY:
Pat Green Heating & Cooling, Inc. has been a locally owned business for 40 years and has an established customer base. We are recognized locally and nationally for our excellence and top service.
THE POSITION:
We are looking for an experienced dispatcher for the front office that will be responsible for coordinating and dispatching drivers to ensure timely service and communicate effectively with team members and customers. Follow up on parts ordered and process warranty claims as needed. Provide exceptional customer service by addressing inquires and resolve issues. You will be the face of our company!
EXPERIENCE & REQUIREMENTS:
- Customer service oriented
- Ability to multitask in a fast-paced environment
- Knowledge of local area
- Pleasant phone personality
- Handle high volume calls
- Previous dispatch experience helpful
- Service Titan software experience (preferred)
Dispatch experience: 1 year (preferred)
Customer service experience: 1 years (preferred)
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Dispatching: 1 year (Required)
Ability to Relocate:
- Lynn Haven, FL 32444: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $18