What are the responsibilities and job description for the Enterprise Account Manager position at Patch?
About Patch
A livable future depends on climate solutions - and those solutions need funding to scale. There is a financial mechanism powerful enough to help drive climate solutions to gigatonne-scale and beyond : carbon credits.
Patch combines technology and carbon markets expertise to help companies build and execute their carbon credit strategies. Our platform supports buyers with defining or refining their approach to the voluntary carbon market, and executing on their goals with high-integrity projects. We have helped hundreds of companies meet their sustainability goals while accelerating climate solutions.
About Position :
As Enterprise Account Manager, you will have the opportunity to help build out our account management strategy for our diverse product lines. You will directly manage our most strategic customers, drive efficiency in our existing onboarding processes, refine and iterate on our customer success playbook, and collaborate closely with sales, marketing, product, and engineering teams to ensure we consistently exceed customer expectations.
What You'll Do :
- You'll get the opportunity to help build out Patch's customer account management playbook from the ground up alongside our Head of Revenue and Enterprise Sales Leader
- You'll roll up your sleeves and directly manage a book of our key Enterprise customers (>
5,000 FTE)
Who You Are :
Why Patch :
Commitment to Diversity : Patch is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant, candidate, or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital / domestic partner status, military or veteran status, genetic information or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.