What are the responsibilities and job description for the Teller position at Patent & Trademark Office FCU?
```Duties```
- Provide exceptional member service by assisting members with their banking needs
- Process member transactions accurately and efficiently, including deposits, withdrawals, and loan payments
- Handle cash and maintain accurate cash drawer balances
- Identify and resolve member inquiries and issues in a timely manner
- Promote credit union products and services to members , including opening new accounts and cross-selling additional products
- Follow credit union policies and procedures to ensure compliance with regulations and security protocols
```Requirements```
- Previous credit union and cash handling experience preferred
- Knowledge of financial services and products
- Strong attention to detail and accuracy in handling transactions
- Excellent communication and interpersonal skills for building member relationships
- Ability to multitask in a fast-paced environment while maintaining a high level of professionalism
- Familiarity with math concepts, such as debits, credits, and cash drawer balancing
- Knowledge of fraud prevention detection techniques is a plus
- Ability to maintain confidentiality of member information and adhere to privacy regulations
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- AD&D insurance
- Credit union membership
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Alexandria, VA 22314: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $22