What are the responsibilities and job description for the Client Coordinator position at Patera Landscaping?
Patera Landscaping is seeking a dedicated and personable Client Coordinator to join our team. In this role, you will be the vital link between our clients and our landscape design and installation team, ensuring a seamless and delightful experience from start to finish.
Key Responsibilities:
- Client Interaction: Serve as the primary point of contact for clients, managing all communications, inquiries, and updates regarding their landscape projects.
- Financial Management: Handle the collection of project deposits and final payments, ensuring all financial transactions are accurate and timely.
- Message Relay: Efficiently communicate client needs, feedback, and preferences to the landscape designers and installation teams.
- Project Coordination: Keep clients informed about project timelines, changes, and progress, even if you're not physically on-site.
- Customer Satisfaction: Strive to exceed client expectations at every touchpoint, ensuring a positive experience and fostering long-term relationships.
Qualifications:
- Proven experience in a customer service or coordination role, ideally within the landscaping, construction, or a related field.
- Excellent communication skills, both verbal and written.
- Strong organizational capabilities, with the ability to manage multiple projects simultaneously.
- Proficiency in using project management or CRM software is a plus.
- High level of integrity and professionalism when dealing with financial transactions.
- A passion for landscaping and enhancing outdoor spaces is beneficial.
Skills:
- Exceptional interpersonal skills with a knack for problem-solving.
- Detail-oriented with a focus on customer satisfaction.
- Ability to work independently as well as part of a team.
- Basic understanding of landscape design principles or willingness to learn.
What We Offer:
- Competitive salary with performance-based bonuses.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional growth and career advancement within the company.
- A supportive work environment where your contributions are valued.
Please email your resume to elle@pateralandscaping.com for consideration.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
Experience:
- Customer relationship management: 2 years (Required)
Work Location: In person
Salary : $25 - $30
