Experienced Claims Coordinator, Specialist or Inside Desk Adjuster

Position:
Experienced Property Insurance Claims Position: Project Coordinator, Inside Claims Adjuster, Claims Specialist

Location: Remote

Salary: $ 50,000 – $ 65,000 (depending on experience), $150 monthly remote stipend for phone and internet ($1,800 annual)

Bonus: Year-end annual bonus ranging up to 15% of your base salary, based on company profitability and your performance for the year.

Job Type:

• Full-time / Direct Hire

About BioSweep:
BioSweep is a worldwide leader in air and surface decontamination technologies, specializing in the permanent removal of odors such as smoke, fire, mold, and more. Through our service provider network across North America, we provide effective, safe solutions for residential, commercial, and industrial facilities for fire and smoke odor removal on insurance losses. We work with Insurance carriers nationwide and their related parties to provide these services. As part of our fast-growing team, you will be working for an innovative service technology in a supportive and collaborative environment.

Job Summary:
You will play a critical role in managing and processing insurance claims related to our services, primarily for fire damage claims. This role requires excellent written and oral communication and organizational skills to work closely with insurance adjusters, insureds, and internal teams to ensure timely and accurate claims processing.

Key Responsibilities:

• Manage insurance claims from initiation to resolution, ensuring timely and accurate processing.
• Collaborate with project managers, insurance adjusters, and insureds to gather necessary information and create estimates.
• Update various CRM systems regularly to ensure all project data is accurate and up to date.
• Communicate effectively with clients and adjusters to resolve any issues related to claims.
• Assist in negotiations with insurance companies regarding claim settlements.
• Provide timely updates to all stakeholders throughout the claims process.
• Previous experience coordinating and scheduling appointments is a plus.
• Bilingual in English and Spanish is preferred but not required.

Requirements:

• Previous experience in insurance claims processing, preferably in restoration or property damage claims.
• Strong oral and written communication and customer service skills.
• Microsoft Office products experience (Excel, Word, Outlook, PowerPoint).
• Familiarity with CRM systems, preferably Salesforce, and TPA (Third Party Platforms).
• Ability to multitask and work efficiently in a fast-paced environment.
• Able to undergo a criminal background check prerequisite.

Why Join Us?:

• Work in an innovative and growing company with industry-leading technology.
• Remote work position with occasional local meetings and corporate conferences.
• Competitive salary and bonus.

If you’re a dedicated professional looking to make an impact in the restoration industry, apply today to join the BioSweep team!

This position offers an exciting opportunity for individuals looking to advance their careers in the insurance industry while contributing to a dynamic team focused on delivering exceptional service.