What are the responsibilities and job description for the Order Processor I (12p-9p) position at Path-Tec?
JOB RESPONSIBILITIES:
- Assists other Customer Service Representatives with processing orders, progressing towards working independently
- Has basic knowledge of commonly used concepts, practices, and procedures
- Effectively communicate with customer on multiple levels
- Provide service levels that meet customer and operational needs while achieving department goals and objectives
- Other duties as assigned
MINIMUM REQUIREMENTS:
- Strong knowledge of Microsoft Windows & Office
- Ability to develop a strong understanding of our products and services to effectively handle inbound and outbound calls
- Ability to prioritize and shift priorities quickly as need dictates
- Proficient verbal and written communication skills
- Team-oriented with commitment to the success of the team and organizational goals
- Ability to meet tight deadlines
- Ability to multi-task
- High school diploma or equivalent
- At least six (6) months experience in a call center or related area
ENVIRONMENTAL JOB REQUIREMENTS AND WORKING CONDITIONS:
- Department hours are 8:00 am – 7:00 pm Monday thru Friday, shifts vary within these operational hours- hours could change due to business necessity
- Ability to sit and/or stand for long periods of time.
- Ability to perform repetitive motion.
- Willingness to work overtime as required.
- Must be able to bend, stoop, squat, kneel, lift up to 30 lbs, and climb ladders.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Type: Full-time
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Midland, GA 31820: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Work Location: One location
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