What are the responsibilities and job description for the Night Auditor position at Pathfinder Hospitality?
Hotel Night Auditor
We know you, the one who works best when the world sleeps, the one who is organized, the one who can occasionally be caught basking in the glow of the moon.
If you are missing a few skills or qualifications, no problem! We value potential and invest in training those with the right attitude and desire to excel.
Skills can be learned, but passion can't be taught. If you believe in platinum service and thrive on exceeding guests expectations, we want to talk to you, apply today!
About Us: What is Platinum Service? It's our promise to do unto others better than they could have ever imagined. At Pathfinder Hospitality, hospitality is not just in our name, it is in our DNA. We live, breathe, and even dream Platinum Service. Heck, even the pineapples we wear on our lapels have gone platinum!
Culture and Values: We continuously break the mold, always going above and beyond to create memorable experiences for our employees and guests through our commitment to our purpose - providing platinum service to our guests.
We have an infinite mindset. We want to have such a strong culture and deep sense of purpose that Pathfinder far outlasts its founders and processes, decades after we are gone. Our core values are our guiding principles.
- Accountability: We honor our commitments and each other with reliability and responsibility.
- Collaboration: Everyone's thoughts and opinions are important.
- Empowerment: We learn from our successes and failures and strive to evolve as we grow.
- Engagement - We are ambassadors in all aspects of our industry through advocacy.
- Innovation: We use creativity to turn the Ordinary into Extraordinary
- Integrity: We honor our promises and fulfill our commitments.
- Passion: We thrive because of our heartfelt commitment to unrivaled hospitality
- Transparency: We openly share successes and failures. We are accountable in all our business practices.
If you believe in and are passionate about our culture and values, have a strong work ethic, and have a passion for providing platinum service, we want to talk to you, apply today!
Minimum Qualifications:
- High school diploma or equivalent preferred.
- Minimum 1-2 years of experience in accounting, finance, or hospitality roles preferred but not required.
- Strong analytical and problem-solving skills with the ability to identify and rectify discrepancies.
- Excellent attention to detail and commitment to maintaining accurate financial records.
- Proficiency in computer skills and hotel PMS (property management system) software.
- Ability to work independently and utilize time management and multitasking skills to prioritize tasks and work efficiently during a night shift.
- Excellent communication and interpersonal skills to interact effectively with guests, colleagues, and management.
- Calm and composed demeanor to handle unexpected situations and maintain composure under pressure.
- Reliability and integrity to adhere to ethical standards and ensure confidentiality of financial information.
Responsibilities: This list is not a comprehensive list of all duties and responsibilities associated with this position. Other duties and responsibilities may be assigned as needed.
- Balance and reconcile all daily financial transactions, ensuring accuracy and completeness of cash handling, guest charges, and revenue reports.
- Post room rates and taxes, update guest ledger accounts, and generate accurate nightly audit reports for management.
- Manage check-in and check-out processes during late hours, providing courteous and efficient service to arriving and departing guests.
- Respond to guest inquiries and requests promptly, resolving concerns and issues with professionalism and platinum service.
- Communicate promptly with other departments about guest needs, potential security issues, or operational updates.
- Reconcile credit card and cash transactions, analyze account discrepancies, and initiate chargebacks when necessary
Compensation/Pay: $16 - $17
We believe in Platinum Service for our guests and associates alike. In service of that, here are some of the ways we take care of our full-time and part-time associates:
- 8 paid holidays, flexible PTO and Vacation
- Birthday Pay
- Additional paid time off for Community Involvement
- Health Insurance
- IRA Match Program
- Mental Health & Wellness Program including a Life Coach
- Employee Development Program
- Discounted hotel stays for brands within our portfolio
Salary : $16 - $17
