Account Coordinator - Advertising Agency

Pathfinders, a full-service integrated marketing agency, is seeking a principled, committed, and hardworking Account Coordinator to join our team. This is a full-time, permanent hybrid (in-office and remote) position with occasional travel requirements. An Account Coordinator at Pathfinders provides account and administrative support for all facets of the client relationship; while ensuring we are moving the client’s business forward through responsive, effective, and cost-efficient marketing executions.

You are resilient, accountable, and disciplined enough to tackle the many challenges modern professionals face in marketing & advertising. You exude optimism, motivation, and the willingness to help. You will work on a variety of clients and platforms and collaborate in an environment where you can bring your integrity and independence to the table daily for the mutual benefit of our clients and Pathfinders.

At Pathfinders, we help you develop your skills and your goals for future success. If you value variety in your workload, thrive on finding creative solutions for all types of clients, and are just as adept at collaborating with teammates as you are at working independently, Pathfinders could be a great fit for you. We’re committed to providing one of the best cultures in the industry; a supportive place where you can reach your potential no matter where you are on your journey. 

And because we believe in “working hard and resting hard,” we keep your work-life balance a priority. What we ask in return is that you’re principled, hardworking, and willing to rise to every occasion when clients and colleagues need you. 

Get to know us at pathfind.com

What you will do, in greater detail:

• Support the development of accurate and thorough contracts, Scope of Work, and briefing documents in collaboration with internal agency team members.   
• Support the development of agency outputs by producing necessary documentation, keeping agency systems updated, etc.    
• Support the development of project plans for assigned projects and initiatives.   
• Support account team in daily deliverables, activities, budgets and deadlines for creative campaigns and individual client projects.   
• Support efforts to develop case studies/videos/articles that build understanding of agency’s capabilities with internal and external audiences. Overnight/weekend travel will be required for certain events revolving around content creation purposes.  
• Maintain documentation that informs team on client tendencies/preferences/brand standards that are used by the agency team.   
• Participate in the delivery of QBRs and other reports, plans, project updates, etc., either remotely or, when required, on-site at the PF Headquarters and/or client offices and other sites.  
• Stay up to date on all relevant activity from competitors and peripheral categories. Attend company-approved conferences, and other professional development activities at least once a year. Overnight/weekend travel will be required for certain events.  
• Coordinate the efforts to maintain documents, process, cadence, etc. to keep management and clients informed of account status (budgets, project timelines, etc.), KPIs, etc.   
• Coordinate or participate in any phase of the project cycle, including planning, design, development, testing, implementation, documentation, training and billing.
• Support preparation of all project and initiative billing per Scope of Works. 

What we’d like to see in a strong candidate:

• B.Sc./B.A. required (Exceptions may be made if degree is obtained within the first 90 days of employment)
• Agency internship experience strongly preferred  
• Developing client service skills, showcasing the potential ability to partner with clients and team members
• Developing knowledge of marketing and agency related technologies and trends  
• Ability to maintain a positive, can-do attitude through all tasks – big and small  
• Emerging ability to evaluate creative  
• Emerging ability to think strategically  
• Tendency to develop clear, organized, concise communications  
• Showcases proactiveness and desire to always overdeliver    
• Ability to identify and escalate issues on an as-need basis   
• Strong written and oral communication skills  
• Emerging deductive reasoning and filtering skills   
• Ability to work with team members of diverse backgrounds and roles  
• Demonstrate organization and attention to detail   
• Developing understanding of the advertising industry including digital, planning, analytics, social, tech, event, Public Relations, print, etc.   
• Developing understanding of the creative process / associated deliverables, no matter the medium, and be able to effectively communicate to internal stakeholders and clients  
• Excellent verbal ability and personal diplomacy 
• Effective presentation skills 
• Ability to effectively manage time and project priorities

What's in it for you? First and foremost, we pledge a deep commitment to flexibility and work-life balance. Our employees average over 6 weeks of PTO a year, while also having a choice to work from home as much as they prefer. But you won’t feel isolated, as you will be able to interact face-to-face with your colleagues during our semi-annual Pathfinders Summits. In addition, our benefits include, health, vision, dental, life and short-term disability insurance, 401(k) with a 3% "safe harbor" employer contribution (no employee contribution required), HSA annual company contribution, and profit-sharing programs, which help ensure your health and financial well-being. We will also reward your performance through our quarterly bonus program (must meet eligibility requirements), which adds additional cash value to your already competitive compensation.

We embrace diversity as an advantage and believe firmly in the power of inclusivity. We provide all qualified applicants with equal employment consideration without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran, or any other protected status. 

Salary : $45,000 - $55,000