Demo

Case Manager SNUG

PathStone Corporation
Rochester, NY Full Time
POSTED ON 4/26/2025
AVAILABLE BEFORE 6/22/2025

Case Manager SNUG


Summary Purpose for the Position

The case manager will be assisting the social worker in providing case management services to victims of crimes. Among other things, this will include assisting clients with navigating court and medical appointments, applying for compensation through OVS, and connecting individuals to educational/vocational services.


Requirements (Education, Experience, Certification, Knowledge, Skill)

Associates degree from an accredited university

Experience working in the social services field

2 years of experience working in or near the SNUG target areas


Position Responsibilities

Work as an onsite case manager and member of the SNUG team in order to support victims of crime affected by community violence

Manage the site’s referral resource database and create relationships with local agencies and service providers

Assist victims of crime navigate systems including providing court advocacy and transportation to medical appointments

Work with the SNUG staff and assist them in providing case management services to their high-risk program participants.

Respond with SNUG team to violent incidents in the community, attend SNUG outreach events, and make home visits to victims and families when appropriate

Develop relationships with hospitals and other crime victim service providers in order to ensure crime victims know about and utilize SNUG services

Maintain a sufficient caseload of clients at any given time

Adhere to all documentation and database requirements and accurately track work in accordance with VOCA reporting standards

Willingness to travel to trainings and conferences including an initial week-long training that may require overnight travel within NYS, and a biannual two-day conference in Albany

Be available to support SNUG team in emergency situations regarding incidents with staff or participants

Ability to work flexible hours (evenings and weekends) when necessary

Any other relevant duties as assigned

Working Conditions/Environment:

Requires frequent exposure to individuals displaying high-risk/violent behaviors.

Requires frequent weekend and night hours.

Requires frequent travel within the City of Rochester to different sites as well as some travel for training purposes.


Transportation Requirement

Position requires an automobile, driver’s license, and insurance


Last Updated: Created 9/20/2021

Replaces: N/A

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