What are the responsibilities and job description for the Salesforce Administrator position at Pathway Homes Buyer LLC?
Job Summary
Pathway Homes seeks a dynamic and experienced Salesforce Administrator to join our team, in our Dallas, Tx office. The ideal candidate will have 1-5 years of experience in Salesforce administration, with a strong focus on building flows, creating reports, and managing permissions. Additionally, experience in administering other applications such as DocuSign, Zapier, and related SaaS platforms is highly desirable.
Responsibilities
- Salesforce Administration : Manage and maintain Salesforce platform, including user setup, roles, profiles, permissions, and data management.
- Flow Building : Design and implement Salesforce flows to automate business processes and improve operational efficiency.
- Report Creation : Develop and maintain custom reports and dashboards to provide actionable insights for various departments.
- Permission Management : Ensure proper access controls are in place, managing roles, profiles, and permissions to protect sensitive data.
- Application Integration : Administer and integrate other applications such as DocuSign, ensuring seamless functionality and data flow.
- Employee User Support : Provide support and training to Salesforce users, troubleshooting and resolving issues as they arise. Manage internal help tickets from end users.
- System Optimization : Identify opportunities for process improvements and implement solutions to enhance system performance.
- Documentation : Maintain thorough and up-to-date documentation of Salesforce processes, configurations, and best practices.
- App Development : Continue to develop and enhance our customer Salesforce app called Nest.
- Salesforce Experience Cloud : Build and maintain Salesforce Experience Cloud.
- Salesforce Sales Cloud : Utilize and manage Salesforce Sales Cloud features to support the sales team.
- Salesforce Service Cloud : Utilize and manage Salesforce Service Cloud features to support the service team.
Requirements
Culture Identity
Culture Identity
Empathetic - for our customers, colleagues, and investors
Agile - willingness and ability to learn on the fly, push outside of your comfort zone
Self-starter - identify opportunities, roll up your sleeves, and get your hands dirty
Ownership - ownership is our job, internally and with our customers
Innovation - focused on growth, advancement of mission to create homeowners
Pathway Perks
Pathway Perks
Competitive comp
Medical, Dental, Vision & FSA
401K matching
Generous PTO & Holidays
We are an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.