What are the responsibilities and job description for the E-Commerce Specialist position at Pathway Market?
Job Description
Job Title:
E- Commerce Listing & Sales Associate
Department:
Market/ Warehouse
Position Reports To (Title):
E-Commerce Manager/ Market Manager
FLSA Status:
Full-Time
Prepared By:
General Manager
Position Overview
The E-Commerce Listing and Sales Associate plays a key role in reaching a digital market. You will work independently and in a team’s environment to boost sales. The role requires a blend of analytical skills, and strong communication abilities to succeed in a competitive online marketplace All your work will be done from a I-Pad.
Primary Functions & Responsibilities
- Product Research; examining antiques and collectibles, determining market value.
- Listing Creation; writing compelling product descriptions that highlight item features and specifications.
- Photography; produce pictures of sale items including features, measurements and flaws.
- Pricing Strategy; setting competitive prices based on current market.
- Customer Service; responding to inquiries, managing orders and handling returns or complaints to ensure customer satisfaction
- Posting collectibles and other unique items on Shopify, eBay and Etsy.
- Maintaining online inventory, sales, messages, comments across all platforms.
- Working with Managers on integration of technology, process’ and procedures to boost efficiency and sales.
- Measuring, weighing and creating online descriptions to match the products.
- Shipping items out when needed.
- Other duties as assigned.
Knowledge, Skills and Abilities
- General understanding of social media.
- Shopify, Traxia, eBay, Facebook, Etsy, Instagram, Email and Google knowledge is a plus.
- Basic computer knowledge.
- Excellent verbal and written communication skills.
- Accuracy and attention to details.
- Well developed interpersonal skills and knowledge of customer service principles, including customer needs assessments and customer satisfaction evaluations.
- Efficient while maintaining maximum accuracy.
- Time management.
Minimum Qualifications
- Must have a valid Driver's license.
- High school Diploma or Equivalent.
Physical Demands
- Must be able to lift 25lbs on your own.
- Must be able to sit, stand or walk for extended periods of time.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Types: Full-time, Part-time
Expected hours: 14 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
- Overtime
Experience:
- Online Sales: 1 year (Preferred)
Ability to Commute:
- Marne, MI 49435 (Required)
Work Location: In person