Withdrawal Management Technician

Description

Position Description:

The withdrawal management technician is a liaison between clients and their families, medical and mental health practitioners, and criminal justice agencies.  Technicians support clients with their own self-care and daily needs, to provide a positive treatment experience. 

Primary Responsibilities:

• Care for and support clients in the detoxification process
• Pull and enter referrals from the county Unicare system
• Manage placement list and schedule admissions
• Conduct client admissions and facility orientation
• Document client activity in chart and shift log notes
• Assist clients with case management including attending to medication needed, legal issues and case management
• Make medications available to clients; log and store medications using documented protocols
• Complete client discharges and related documentation
• Conduct regular and timely client safety and health checks per documented protocol
• Perform urinalysis testing as needed
• Establish and maintain appropriate boundaries with clients
• Ensure the safety and security of clients and the facility

• Ensure cleanliness of office and client areas, wash linens, and perform light household tasks

• Perform additional duties as assigned by the program director

Qualifications:

• High School diploma or GED and at least one year practical experience in drug/alcohol field (employment, internship or volunteer work)
• Registered (RADT) or certified (CADC) with a drug and alcohol certifying body such as CCAPP
• Knowledge of the needs of individuals diagnosed with co-occurring disorders and substance abuse and basic understanding of treatment and rehabilitation techniques
• Ability to work full-time (40 hours per week)
• Exercise good judgment and respond calmly in emergency situations
• Ability to work effectively with people differing in value systems, ethnicity, cultural backgrounds, language capabilities and disabilities
• Ability to engage and communicate effectively with others, including excellent written and verbal communication skills
• Must be comfortable with, and entertain frequent interruptions, with patience and decorum, in a fast paced, intensive, client centered environment
• Initiate and maintain excellent working relationships with community partners
• Must be able to pass a criminal background check as required the County of Santa Clara Department of Alcohol and Drugs regulations.
• Provide or obtain current Health Screening, TB test results and CPR certification once clearence from the county is received.
• Experience with Microsoft Word, Excel and email in a Windows based PC
• Must maintain the highest standards of professional ethics and behavior as described in the Pathway Society personnel manual.

Physical Requirements

• Climbing; ascending or descending stairs, ramps, using feet and legs and/or hands and arms.
• Kneeling; bending legs at knee to come to a rest on knee or knees.
• Crouching; bending the body downward and forward by bending leg and spine.
• Reaching; extending hand (s) and arms above head in any direction.
• Hearing; perceiving the nature of sounds at normal speaking levels with or without correction, ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Lifting; able to lift, carry, push, pull or otherwise move objects up to 20 pounds.
• Visual acuity to perform an activity such as: preparing and analyzing data and figures and viewing a computer terminal.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, activities and scheduled shift may change at any time, with or without notice.

Qualifications

Salary : $28 - $30