House Manager Position Open

Job Description

Pathway to HOPE Homes seeksan experienced, selfless, compassionate, and positiveprogram coordinator/house manager for its Central and West Valley locations to assist our members and to maintain a safe, nurturing, and structured environment in a group home setting to meet the emotional and physical needs of our members.

Duties/Responsibilities:

• Assist managerial personnel with daily troubleshooting and management of personnel, consumer, and operational issues. Update supervisor and Executive Staff (daily or as needed about same.)
• Assist Managers in monitoring performance management of program staff (including evaluations, developmental plans, progressive discipline, etc.)
• Assist manager to ensure adequate staffing and shift coverage.
• Conduct supervisory meetings with managers. Respond to managers' concerns; assist managers in their administrative duties to ensure policy compliance.
• Interview for managers and other positions as needed, coordinating the selection and new hire process with Human Resources Dept.
• Act as a mentor for new manager personnel: perform training, staff development, and provide ongoing assistance as needed for skill development.
• Visit homes throughout the week to meet with consumers, attend staff meetings, inspect the physical plant and perform audits (audits twice a week).
• Appropriately respond to/report needs as identified by the consumer, family, staff, other agencies, DDD, etc.
• Strategize to reduce spending for programs. Monitor payroll spending in programs; working to control overspending, analyze trends, and issues.
• Coordinate and participate in the development of annual agency budget and interim processes. Review and approve purchase orders and check request; includes projecting needs, analyzing current fiscal status.
• Assist management with correspondence/communication with family members, health care professionals, other providers, etc. Support/interact with families as needed.
• Visit, interview, and report on potential consumers. Develop letters of intent and ancillary materials as directed.
• Act as a community liaison and advocate for consumer inclusion and bridge building. Act as liaison between residential and vocational services. Service as an Inter-Disciplinary Team member for all consumers as assigned.
• Ensure BTP goals and objectives are being properly implemented.
• Review all incident reports and support service referrals. Submit support service referrals if applicable.
• Assist managers with the implementation of recommendations made by Support Services as needed.
• Ensure compliance with licensing standards year-round. Assist program managers to prepare for licensing, attend inspections, answer requests of licensing personnel, and following up to licensing deficiencies.
• Act as a liaison with other agencies regarding licensing issues.
• Act as on-call administrator for all programs, respond to needs of consumers/staff in all programs when on-call, update supervisors of all on-call issues.
• Conduct/participate in internal investigations procedures as needed.
• Participate in other special projects relating to PHH or consumers.
• Act as agency representative in the community at special events or meetings.
• Participate in the development and/or revision of Department Policy ad Procedure manual and various departmental process.
• Ensure all shifts are covered in accordance with the staff-client ratio
• Create and daily maintain agency files
• Daily, full home inventory - pantry - cleaning/office supplies
• Prepare monthly summary/progress reports (MPR)

Required Education/Certifications:

• Minimum Associates Certificate/Degree
• Article 9 Certification
• Prevention and Support Certification
• Current First Aid/CPR Certification
• Direct Care Worker Certification
• Fingerprint Clearance Card
• Current Driver's License

Required Soft Skills:

• Empathy: Being sympathetic to the member's needs and understanding is necessary.
• Attention to Detail: Some youth have specific rules or schedules, such as dietary and physical needs that must be followed.
• Interpersonal Skills: HM work in a very personal way with our youth and must be sensitive.
• Time Management: HM are schedule keepers, making sure clients get up on time, take medication on schedule, and arrive at appointments on time.

Job Type: Part-time/Full-time positions available

Hours: Shifts available Monday - Sunday

Benefits: Health and legal counsel benefits will be available soon. Also, we will provide regular opportunities for professional development and training. We aim to help you grow and prosper in this position and prepare you for future endeavors.

We are a family-oriented agency and qualified vendor contracted with the Arizona Department of Economic Security, Division of Developmental Disabilities (DDD). Currently located in Central and West Phoenix, we provide Habilitation and Respite services to youth with developmental disabilities. Hope is the foundation of who we are. By providing HOPE through a caring and supportive environment, our members will be free to develop their unique gifts and talents and develop the skills they will need to be the next generation of successful citizens and leaders. Come and be a part of our youths' success story.

Job Types: Full-time

Salary: $20.00 /hour *to start

Job Type: Part-time

Salary: From $20.00 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Program management: 2 years (Preferred)