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Integrated Health Home Care Coordinator

Pathways Behavioral Services
Waterloo, IA Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/2/2025

Company Overview

Pathways Behavioral Services is a nonprofit organization dedicated to providing high-quality substance abuse and mental health services across six counties in northeast Iowa. With a commitment to research-based treatment and community programs, we empower individuals and families to achieve recovery and well-being.

Who we are and what we stand for

Founded in 1967 to serve clients solely in Black Hawk County, Pathways has expanded in the years since to offer comprehensive substance use, mental health, and problem gambling treatment and prevention services to people in six northeast Iowa counties – Bremer, Buchanan, Butler, Chickasaw, Grundy, and Black Hawk. Our staff includes counselors, nurses, technicians, community educators, wellness coaches, receptionists, billers, BHIS workers, peer support specialists, care navigators, and more. Pathways is CARF-accredited and a Certified Community Behavioral Health Clinic. Pathways’ skilled and dedicated staff work together to improve and enrich the lives of individuals and families in our communities. Pathways utilizes holistic approaches to prevention and treatment.

Why our staff love it here

Pathways offers a fun, collaborative, and team-oriented atmosphere. Benefits included regular raises and bonuses, health/dental/vision insurance, flexible spending account, health savings account, retirement matching, an employee assistance program, paid training, licensure/certification reimbursement, and mileage reimbursement. Pathways was a 2022 Employer of Choice (WCF Courier). Current employees nominated the agency for this honor in recognition of Pathway’s flexible, compassionate, and staff-oriented leadership and policies. Pathways also offers paths for promotion and opportunities to further education and seek advanced degrees. Pathways boasts many long-term employees; 40% of our staff have been with Pathways 5 years.

Full-Time Integrated Health Home Care Coordinator with an emphisis on adolescence

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The Integrated Health Home Care Coordinator will support the Health Home in meeting the provider standards and deliver Health Home services to qualified members of the Integrated Health Home.

  • Understand and monitor each IHH member’s concerns and the types of whole health resources needed for the member
  • Support day to day collaboration between Health Home members, primary care providers, and community resources
  • Coordinates IHH member enrollment processes
  • Assess each member’s strengths, abilities, and desires
  • Develops care coordination plans together with each member that encompasses goals which are specific, realistic, measurable, attainable, and timely
  • Provides education-related resources and health-related information to clients
  • Coordinates services, resources, and other important information with each member, and on behalf of each member when needed
  • Interacts with primary care providers, behavioral health providers, and other social service providers to make needed connections for services, provide a conduit for information sharing, and to organize case conferences to bring providers together to review the care of mutual members
  • Works within the team model, utilizing the expertise of the team members when appropriate for each member
  • Works in the community, in member’s homes, attends meetings, and assists members as needed
  • Conversing with primary care physicians, health providers, and other organizational members as needed

Other duties may be assigned.

EDUCATION and/or EXPERIENCE:

1. Possess at minimum, a BSW with an active Iowa license or a BS/BA in a related field

2. Demonstrate competency with email, internet, and word processing computer programs

Job Type: Full-time

Pay: $48,613.59 - $53,504.59 per year

Benefits:

  • 403(b) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $48,614 - $53,505

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