Medical Assistant - Tavares

Pathways Health Partners - CarFirst Bellview

Pathways Health Partners is an Accountable Care Organization (ACO) on the forefront of helping independent providers make the transition to Value-Based Care. Pathways operates a Medicare REACH ACO, a Medicare Advantage MSO, a Commercial MSO responsible for approximately 20,000 patients throughout North-West/Central Florida. Our service area is The Villages, down to St. Petersburg, across to Mount Dora, and areas in between. Pathways also operates a robust hospital medicine group, manages several of its affiliated medical practices, and an insurance agency.

Job Summary

Position Purpose: The Medical Assistant will cross train and be versed in working as a Medical Assistant, Medical Assistant-Scribe, and/or Medical Assistant-Office. The Medical Assistant in each office will be providing CCM services including communication with the patient or other treating providers for care coordination, management of prescriptions, resources for patients, and education on increased access to care for chronically ill patients outside of normal practice hours. The Medical Assistant-Scribe primary responsibility is technical skills encompassing patient care and related tasks directed by a Doctor, APRN, Register Professional Nurse, or a Licensed Practical Nurse. The Medical Assistant-Office will perform routine functions of the front/back office including greeting patients, ensuring patient accounts are up-to-date, information is correct in the record, and patient charges are posted properly after the patient encounter.

Role and Responsibilities

Position Competencies:

• Interview patients to obtain medical information and measure their vital signs, weight, and height and record patient medical history in EMR
• Maintain the highest standards of confidentiality with patient health and personal data (following HIPAA Laws and Regulations) and with company proprietary information
• Manage online scheduling system and proficient in EMR
• Clean and sterilize instruments and dispose of contaminated supplies
• Know and maintain professional communication skills: verbal, written, and non-verbal communication

Position Responsibilities:

Specific:

• Explain treatment procedures, medications, diets, or physicians' instructions to patients
• Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
• Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
• Show patients to examination rooms and prepare them for the physician
• Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures
• Perform routine laboratory tests and sample analyses
• Greet and log in patients arriving at the office or clinic
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms
• Prepare and administer medications as directed by a physician
• Authorize drug refills and provide prescription information to pharmacies
• Change dressings on wounds
• Schedule appointments for patients
• Inventory and order medical, lab, or office supplies or equipment
• Contact medical facilities or departments to schedule patients for tests or admission
• Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests
• Set up medical laboratory equipment
• Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients

Core:

• Works well independently and has strong operational skills
• Excels at customer service and has strong interpersonal skills
• Strong organizational and time management skills
• Demonstrates a positive attitude and maintains a positive corporate culture
• Communicates effectively and has strong verbal, non-verbal, and written communication skills
• Develops strong relationships with coworkers and other stakeholders
• Learns quickly and has strong problem-solving and critical-thinking skills
• Willingness to continually self-educate and grow professionally
• Prompt and regular attendance
• Assist and perform additional duties as asked or assigned
• Qualifications and Education Requirements

Education: Minimum high school diploma or GED; completion of Medical Assistant Curriculum and/or college degree preferred. A combination of education and experience may be accepted

Experience: Minimum 1 year experience within a medical office or field, preferably in a Primary Care Setting

Certification/Licensure: Certified Medical Assistant at time of hire or within six months of hire. CPR/AED/First or BLS at time of hire or within 30 days of hire.

Training and Knowledge Required at Time of Hire: CPR/AED/First Aid knowledge. Strong customer service/patient care skills. Computer skills including knowledge and experience with Microsoft Office Suite, email, phone, texting, EMRs

Age Specific Individuals Served/Responsibility: Adult

Security Measures and Clearance: May require Level 2 Background

Why Work for Pathways?

Pathways Health Partners is a growing company based in Leesburg, FL. We are proud of our professional yet family culture with the executive team working daily alongside our team members. We provide competitive salaries, bonuses for all team members, and a benefits package that is second to none.

• Medical Insurance for Employee and Spouse/Significant Other paid 100% by Pathways!
• Addition of family coverage for dependents at a fraction of the cost
• 25K life insurance for employees 100% paid by Pathways!
• Increasing Employee coverage or adding spouse/dependents at a fraction of the cost
• Vision and Dental Coverage available at a very low cost for employees, spouses, and family
• 401K retirement plan with 100% match up to 4% of annual pay
• Paid holidays
• Ample Paid Time Off (PTO) for vacation/sick/personal days

We look forward to speaking with you about this opportunity!