Medical Office Specialist

Pathways Health Partners

Pathways Health Partners is an Accountable Care Organization (ACO) on the forefront of helping independent providers make the transition to Value-Based Care. Pathways operates a Medicare REACH ACO, a Medicare Advantage MSO, a Commercial MSO responsible for approximately 20,000 patients throughout North-West/Central Florida. Our service area is The Villages, down to St. Petersburg, across to Mount Dora, and areas in between. Pathways also operates a robust hospital medicine group, manages several of its affiliated medical practices, and an insurance agency.

About the Role:

The Medical Office Specialist plays a crucial role in ensuring the smooth operation of a healthcare facility by managing administrative tasks and providing exceptional customer service. This position is responsible for facilitating patient interactions, from registration to appointment scheduling, while maintaining accurate electronic medical records. The specialist will also assist in medical billing processes and ensure compliance with medical terminology and regulations. By fostering a positive and welcoming environment, the Medical Office Specialist contributes to patient satisfaction and overall healthcare experience. Ultimately, this role is vital in supporting healthcare providers and enhancing the efficiency of patient care delivery.

Minimum Qualifications:

• High school diploma or equivalent required.
• Proven experience in a medical office or healthcare setting.
• Knowledge of medical terminology and electronic medical records systems.

Preferred Qualifications:

• Certification in medical assisting or a related field.
• Experience with medical billing and coding.
• Familiarity with scheduling software and patient management systems.

Responsibilities:

• Manage patient registration and ensure accurate data entry into electronic medical records.
• Schedule and coordinate patient appointments, maintaining an organized calendar for healthcare providers.
• Handle medical billing and insurance verification processes to ensure timely reimbursement.
• Provide excellent customer service by addressing patient inquiries and concerns with a friendly demeanor.
• Assist in the maintenance of office equipment and supplies, ensuring a well-functioning medical office environment.

Skills:

The required skills of a Medical Office Specialist are essential for daily operations in a healthcare setting. A positive demeanor and friendly attitude are crucial for creating a welcoming atmosphere for patients, which enhances their overall experience. Proficiency in medical terminology and electronic medical records ensures accurate documentation and compliance with healthcare regulations. Scheduling and planning skills are utilized to efficiently manage appointments, minimizing wait times and optimizing provider schedules. Additionally, telephone etiquette is vital for effective communication with patients and insurance companies, contributing to the smooth functioning of the office.

Why Work for Pathways?

Pathways Health Partners is a growing company based in Leesburg, FL. We are proud of our professional yet family culture with the executive team working daily alongside our team members. We provide competitive salaries, bonuses for all team members, and a benefits package that is second to none.

• Medical Insurance for Employee and Spouse/Significant Other paid up to 100% by Pathways!
• Addition of family coverage for dependents at a fraction of the cost
• 25K life insurance for employees 100% paid by Pathways!
• Increasing Employee coverage or adding spouse/dependents at a fraction of the cost
• Vision and Dental Coverage available at a very low cost for employees, spouses, and family
• 401K retirement plan with 100% match up to 4% of annual pay
• Paid holidays
• Ample Paid Time Off (PTO) for vacation/sick/personal days

We look forward to speaking with you about this opportunity!