What are the responsibilities and job description for the Qualified Professional (QP) Tailored Care Management position at Pathways to Life, Inc?
Who we are looking for
We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for direct service delivery within the Tailored Care Management area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community.
Job Responsibilities
Screen and assess members for common mental health and substance use disorders
Facilitate member engagement and follow-up care
Provide member education about common mental health and substance use disorders and the available treatment options
Implement appropriate interventions to members under the supervision of the TCM Supervisor
Provide case management services as necessary
Provide assertive engagement to appropriate members
Complete documentation in a timely manner
Qualifications of a Tailored Care Manager Qualified Professional
Educational and Experience
Minimum of 3 year’s experience providing case management or care coordination with adult MH/SA population in a community setting
Minimum of 2 years' experience working directly with adults struggling with mental health and substance abuse disorders
Licensure/Certifications
Valid driver's license with clean driving record
Knowledge, Skills and Abilities
Ability to develop rapport with members and other professionals in a variety of settings
Ability to set boundaries with members
Excellent clinical skills, including evidence-based practices, diagnostic information (DSM 5), substance use intervention
Excellent interpersonal skills and ability to work collaboratively within a team
Comfortable working independently in the community
Excellent oral and written communication
Ability to manage crisis situations both in person and over the phone
HIPAA and Substance use specific confidentiality and privacy rights
