What are the responsibilities and job description for the Patient Services Representative position at Patient First?
Patient First Medical Assistant Job Description
We are seeking a highly skilled and compassionate Medical Assistant to join our team at Patient First. As a Medical Assistant, you will play a vital role in providing exceptional patient care and ensuring a positive experience for all patients.
Key Responsibilities:
- Assist patients who require assistance with the kiosk system
- Take patients in need of emergency assistance directly to the treatment area for registration and evaluation by a Physician or Extender
- Respond promptly to Physician and Nurse requests
- Accurately register patients while providing excellent customer service, compassion, and kindness
- Verify patient demographic, health, pharmacy, and insurance information
- Communicate billing policies and answer questions about patient bills and insurance coverage
- Collect payments and issue receipts for patient visits, diagnostic studies, and supplies
- Discharge patients and complete their visits by processing incurred charges
- Complete cash management duties, including counting and accounting for money collected at the end of the shift
Requirements:
- Must be 18 years of age or older
- Basic typing skills
- High school graduate or equivalent
- Minimum one year of clerical experience preferred
- Excellent visual, verbal, written, and typed communication skills
- Ability to prioritize and handle multiple tasks simultaneously
About Patient First:
Patient First is committed to providing a friendly work environment that promotes teamwork and a positive atmosphere. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
