What are the responsibilities and job description for the Home Health Intake Coordinator position at Patients Choice Home Health Care Inc?
Job Summary
The Intake Coordinator plays a crucial role in ensuring a seamless and efficient intake process for referred patients. This position involves managing patient information, coordinating appointments, and providing exceptional customer service to patients and their families. The ideal candidate will possess strong clerical skills, familiarity with medical terminology, and the ability to work effectively in a fast-paced environment.
Responsibilities
- Receive referrals from hospitals and physicians offices, ensuring all necessary information is collected accurately.
- Complete Intake Forms, assists with schedules as needed and as qualified.
- Verify schedules with field staff weekly.
- Notify scheduled staff of all services discharges and / or resume care.
- Maintain hospital/weekend on-call book.
- Maintain accurate and up-to-date patient census.
- Complete Patient Status change forms.
- Provide excellent patient service by addressing inquiries and resolving issues promptly.
- Maintain a professional demeanor while handling phone calls, demonstrating effective phone etiquette.
- Collaborate with patients, physicians, nurses and referral sources to ensure smooth operations.
Experience
- Minimum of one (1) year experience in a health care is preferred.
- Strong clerical skills with attention to detail and accuracy in data entry.
- Familiarity with medical terminology is highly desirable.
- Proven ability to manage multiple tasks efficiently while maintaining high standards of service.
- Experience with electronic health record systems such as Wellsky is a plus.
- Excellent communication skills, both verbal and written, along with strong phone etiquette.
This role requires an individual who is organized, compassionate, and dedicated to providing outstanding support to patients while facilitating their healthcare journey.
Job Type: Full-time
Pay: $18.60 - $19.33 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Opportunities for advancement
- Vision insurance
Medical Specialty:
- Home Health
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Miami, FL 33126 (Required)
Work Location: In person
Salary : $19 - $19