What are the responsibilities and job description for the Assistant Manager position at Patrice & Associates Franchising, LLC?
Salary Grade to be determined based on experience
Reports General Manager
Job Description
Manage a restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization
Help to oversee operational and financial responsibility for an individual unit
Directly perform hands-on work on an ongoing basis to train employees, respond to customer service needs, or otherwise role model appropriate behaviors in the restaurant
Managers provide overall leadership; recognize and motivate members of the team; coach and train the team for operational excellence
Assistant Managers are expected to be able to work 50 hours per week including peak periods, weekends and holidays/
Competencies
1 Strategic Thinking.
2 Business Acumen.
3 Thoroughness.
4 Leadership.
5 Communication Proficiency.
6 Presentation Skills for an effective premeal.
Supervisory Responsibility:
Oversee and Lead: Shift Supervisor(s) Mentors, and Restaurant Team Member(s)
.
CORE RESPONSIBILITIES:
Manages daily operations of the restaurant in the absence of the GM.
Ensure Occupational Safety and Health Act, local health and safety codes, and company safety and security policy are met
Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Recruit, interview, and hire team members; conduct performance appraisals, take discipline action, motivate and train
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensure food quality and 100% customer satisfaction
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Position Type/Expected Hours of Work
This position regularly requires long hours, weekend and holiday work.
Travel
No travel is expected for this position.
JOB QUALIFICATIONS:
High School, College or University Degree Preferred
2-4 years supervisory experience in either a food service or retail environment, including Profit & Loss responsibility
Basic business math and accounting skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills
Strong analytical/decision-making skills
Basic personal computer literacy
Additional Eligibility Qualifications
None.
Work Authorization/Security Clearance
AAP/EEO Statement It is the policy of Great American Dining to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Common Man will provide reasonable accommodations for qualified individuals with disabilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EOE
We MATCH Our Candidates with the BEST Companies and Career Opportunities in the Industry... With 30 years' of experience, Patrice & Associates Hospitality & Recruiting Specialists is not only the LARGEST Hospitality Recruiting firm in North America, but the BEST extending beyond just Hospitality. We say we're the best because our clients are some of the top name brands in their respective industry and thry rely on us to MATCH talented leaders from entry-managers to C-Suite leaders with opportunities in their organizations. TOP 5 Advantages YOU get with Patrice & Associates Hospitality Recruiting 1. We know openings that are not on job boards (the best usually aren't) 2. We get qualified candidates directly to the decision makers (jump the line) 3. We work for YOU for FREE as a Career Coach to find YOU the perfect career! 4. We work confidentially, protecting your job while we look for new opportunities 5. You get to be part of our secure database for future exclusive opportunities EOE - Equal Opportunity Employer