What are the responsibilities and job description for the Front End Associate position at Patricia's Pizza 2?
Job Overview
We are seeking a dedicated and customer-oriented Front End Associate to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive dining experience. Your responsibilities will include managing transactions, taking orders over the phone, accepting orders through applications, and maintaining an organized front end area. The ideal candidate will possess strong communication skills, a friendly demeanor, and a passion for pizza.
Responsibilities
- Greet customers warmly as they enter the pizzeria and provide assistance as needed.
- Process customer transactions accurately and efficiently using cash handling procedures.
- Maintain an organized counter, ensuring it is clean at all times and compliant with health codes.
- Assist customers with ordering, providing knowledgeable information about products and promotions.
- Upsell specials by informing the customer of deals and discounts the special provides.
- Supervise front end operations during peak hours, ensuring smooth workflow and customer satisfaction.
- Collaborate with team members to achieve a smooth, fast, and efficient experience for both in house customers and to-go orders.
Skills
- Strong cash handling skills with attention to detail in financial transactions.
- Excellent phone etiquette for handling customer inquiries over the phone.
- Proficiency in basic math to assist with calculations and register operations.
- Experience in food and customer service industries with a focus on upselling techniques.
- Strong supervisory skills to lead front end during busy periods.
- Knowledge of basic pizzeria operations.
Join our team as a Front End Associate where you can make a difference in our customers' dining experience while developing your skills in a dynamic, team driven, environment!
Job Type: Part-time
Pay: $15.50 - $17.50 per hour
Expected hours: No more than 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
People with a criminal record are encouraged to apply
Experience:
- Customer service: 1 year (Required)
Language:
- English (Preferred)
- Spanish (Preferred)
Ability to Commute:
- Congers, NY 10920 (Required)
Work Location: In person
Salary : $16 - $18