What are the responsibilities and job description for the Pell Boost Initiative Financial Aid Liaison position at Patrick & Henry Community College?
Patrick & Henry Community College is a comprehensive two-year institution committed to student success, lifelong learning, initiating an atmosphere of care via our caring campus model, and enrichment of the quality of life in the region it serves. Serving Martinsville, Henry County, Patrick County, and the southern portion of Franklin County, P&HCC is a comprehensive open-door institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award the associate degree. Patrick & Henry offers 29 associate degree programs, 12 certificate programs and 38 career studies certificate programs. The college also delivers a variety of nontraditional programs such as customized workforce development training, industry-recognized certifications, developmental and transitional programs, and courses for personal enrichment.
Organizational Objective:
P&HCC staff members work with a student population that reflects the diversity of Virginia, with more than 40 percent of current students coming from racially and ethnically diverse backgrounds. This work stands to ensure the economic mobility of all people in our service region. Knowledge and understanding of specific needs of underserved populations and a commitment to helping these individuals attain educational success are critical responsibilities of our institution. P&HCC continuously strives to provide students and staff with a positive environment that is welcoming and encourages connectivity through intentional behaviors that influence our campus culture and eliminates barriers to student success. Caring Campus is a collective effort to make students and employees feel welcome and connected to our college by instilling uplifting behaviors such as wearing name tags, warmly connecting students to necessary personnel, and openly engaging with students.
Purpose of Position:
The Financial Aid Liaison specializing in Pell Grant support is responsible for assisting Pell-eligible students throughout the financial aid process, ensuring they receive the necessary guidance to access and maintain their financial aid. This position focuses on providing personalized support, improving student retention, and enhancing financial literacy among Pell Grant recipients.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Education in related field or a combination of equivalent education and experience.
- Demonstrated experience in fields such as higher education, financial aid, counseling, social services, education, or related areas..
- Knowledge of student barriers and current evidence-based solutions.
- Experience working with diverse individuals and groups.
- Strong interpersonal skills and effective problem-solving skills.
- Excellent customer service skills, including the ability to effectively follow up and follow through.
- Knowledge of and sensitivity to the needs of individuals from underserved populations.
- Demonstrated ability to communicate effectively, both orally and in writing and work effectively with multi-cultural populations that support diversity, cultural understanding and inclusion.
- Demonstrated ability to prioritize and manage multiple tasks; work in a demanding, fast-paced environment with changing priorities; and adhere to required timelines meeting work priorities and objectives.
- Demonstrated proficiency using Office 365, Google Suite, and similar applications.
- Demonstrated ability to work independently and in a team environment.
- Desire to learn and grow in the role.
- Ability to track program outcomes, set measurable objectives, and work toward those targets.
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $52,000 - $57,000