What are the responsibilities and job description for the Service Writer position at Patriot CDJR McAlester?
Description of the Role
The Service Writer position at Patriot CDJR McAlester involves interacting with customers to schedule service appointments, providing accurate estimates, and ensuring customer satisfaction with their service experience.
Responsibilities
- Interact with customers in person and over the phone to schedule service appointments
- Provide accurate and detailed estimates for service repairs
- Communicate effectively with service technicians to ensure timely completion of repairs
- Ensure customer satisfaction with service experience
Requirements
- Previous experience in customer service or related field
- Strong communication and interpersonal skills
- Attention to detail and ability to work in a fast-paced environment
Benefits
- Competitive compensation of $0 per hour
- Opportunity for growth and advancement
- Health and dental insurance options
About the Company
Patriot CDJR McAlester is a reputable automotive dealership located in McAlester, Oklahoma, that prides itself on providing quality service and excellent customer experiences.