What are the responsibilities and job description for the Military Support Services Coordinator position at Patriot Enterprises LLC?
Job Summary
Patriot Enterprises LLC is seeking a highly skilled Systems Navigator to join our team. In this role, you will provide daily coordination to ensure the facilitation of networking between Families who have special needs and the systems of required care.
Key Responsibilities
- Provide home visits for Soldiers and/or Family members to offer support as needed and/or requested.
- Coordinate with Government agencies and civilian service providers to identify the availability of non-EFMP respite care resources.
- Maintain an information catalog of national, state, and local networks and contacts with military and civilian service providers who offer assistance to families with special needs.
- Coordinate a support group and/or workshops monthly.
- Present EFMP Systems Navigation briefings to provide Soldiers and Family members an overview of available EFMP related services.
- Provide information and referral services to Families by identifying appropriate resources and helping them make an informed choice of services available.
- Partner with Families to increase resilience, develop self-advocacy skills, and improve their ability to navigate systems effectively.
- Manage the Soldiers and Family member records in accordance with all required Army and DoD regulations.
- Facilitate warm hand off to the appropriate program personnel when transitions occur.
- Collect and explore data for planning, reporting, and program improvement, completed monthly reports meeting program deadlines.
- Implement policies, procedures, and practices that connect Families to support services.
