What are the responsibilities and job description for the On-Site Lead position at Patriot Enterprises LLC?
Job Description
Job Description
DUTIES AND RESPONSIBILITIES :
- Team Lead and the location's primary point of contact.
- Provide the PM with metrics and quantitative values for each metric that must be reported
- Provide exceptional customer service to members of the Armed Forces, family members, civilians, and contractors. Assist customers; provide advice on eligibility requirements, and process applications to determine eligibility.
- Provide products in the format requested on various MS Office tools to include word, Excel and Power Point
- Selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals, primarily the Standard Operating Procedure (SOP) guide. These basic tasks may be associated with personnel accounting, IPPS-A, Military Personnel Files, Soldier Readiness Processing, Reassignment Processing, In / Out Processing, Enlisted Personnel Promotions, Personnel Actions, Personnel Manning, Transition Processing, Pre / Post Retirement Services, Customer Service to Casualty Assistance and IPPS-A, Operations and Maintenance and Training.
- Track and meet required suspense for products, reports, and deliverables
- Recognized problems are referred to others
QUALIFICATIONS / EDUCATION / SKILLS :
MISCELLANEOUS :
Our Equal Employment Opportunity Policy :
Patriot Enterprises is an equal-opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state, or local law.
