Demo

Spanish Speaking Digital Trust and Safety Specialist - Remote in Greece

Patrique Mercier Recruitment TR
San Francisco, CA Remote Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/11/2025

Patrique Mercier Recruitment is pleased to announce the opening for the position of Spanish Speaking Digital Trust and Safety Specialist – Remote in Greece. In this essential role, you will be responsible for safeguarding the online community by ensuring a secure digital environment for Spanish-speaking users. As a specialist, your job will involve addressing concerns regarding digital trust and safety, resolving user issues, and ensuring compliance with safety standards. If you are dedicated to promoting a safer online experience and have a passion for digital safety, we encourage you to apply!

Responsibilities

  • Proactively monitor and investigate reports related to safety and trust concerns from Spanish-speaking users.
  • Review content and user behavior to ensure adherence to community guidelines and safety protocols.
  • Respond promptly to user inquiries and provide effective solutions.
  • Educate users about best practices for online safety and support.
  • Collaborate with various teams to improve safety measures and enhance user experience.
  • Collect and analyze user feedback to support ongoing digital trust and safety initiatives.

Requirements

  • Fluency in Spanish and English; knowledge of other languages is advantageous.
  • Prior experience in digital safety, trust, or customer support is preferred.
  • Excellent analytical and problem-solving skills.
  • Strong communication skills, both written and verbal.
  • Understanding of digital platforms and their community guidelines.
  • Ability to work independently as well as part of a remote team in a dynamic environment.
  • Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • All potential applicants are encouraged to scroll through and read the complete job description before applying.

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    Remote working / work at home options are available for this role.

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