What are the responsibilities and job description for the Sales Administrator - Power position at Patten Cat?
Working Hours / Days
M -F, 7 am - 3 : 30 pm
Basic Duties
Works closely with Product Support Sales Reps, Preventative Maintenance Team, Service Team, and Department Managers to achieve optimum profit level on all quoted jobs.
Work closely with Field Service Supervisors to ensure that each job is quoted with technician safety in mind.
Provide quick professional response to help meet customer needs. Leverage Senior Sales Admins, project engineer, Technical Communicator, and Project Manager to assist.
Reviews and updates customer, machine, contract, assigned sales rep, and other information in CRM software.
Make sure that leads are promptly communicated to the appropriate sales rep and entered in CRM software.
Research technical aspects of jobs and develop comprehensive repair and maintenance quotes with the assistance of Senior Sales Admins, Project Engineers, and Technical Support staff.
Assist with Sale of Extended Warranty Agreements.
Develop the ability to upsell parts and services by reviewing service history and presenting opportunities to the Product Support Sales Reps.
Provide support to Sales and Service Staff upon request.
Maintain Excel and Access recordkeeping for Sales.
Perform other administrative and inside sales type tasks to help team meet goals and objectives
Qualifications
A two- or four-year undergraduate degree from an accredited college preferred.
Minimum two years of experience in administrative sales support, industrial / electrical sales or service sales support.
Must have strong written and verbal communication skills.
Excellent customer service mindset and understanding of sales process is required.
Computer skills required and knowledge of Microsoft Office Products.(Outlook, Excel, Word, Access).
Must have good time management and organization skills.
Ability to understand business math and sales / grow profit calculations is necessary.
Skills / Abilities :
Must have a positive attitude and be a self-starter.
Must have a desire to help others and enjoy working with a team.
Able to work independently with multiple interruptions and tight deadlines.
Strong customer service skills.
Must have ability to communicate clearly, both verbally and in writing.
Must have excellent interpersonal skills.
Must be organized and a good planner.
Ability to set and meet goals.
Altorfer Industries offers an industry leading compensation and benefit package :
Health, Dental, Vision, Disability, and Life Insurance
401(k)
Paid Holidays
Paid Parental Leave and Funeral Leave
Paid Time Off : Prorated 80 hours of PTO
Education Assistance
Voluntary Benefits : Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Payrate : $18.00-$25.00 per hour
Posted Min
USD $18.00 / Hr.
Posted Max
USD $25.00 / Hr.
Physical Requirements / Working Conditions
This position will primarily work in an office environment. May sit at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. Must be able to walk, bend, lift up to 20 lbs. and wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. Some local travel will be required. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 emp loyees with long tenure for you to learn from . We have a collaborative, family valued culture, with a great reputation in the industry . A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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Req No.2025-5182
CategoryAdministrative / Clerical
LocationUS-IL-Addison
TypeRegular Full-Time
Union or Non-UnionNon-Union
DivisionPower Systems
CompanyAltorfer Industries Inc.
Salary : $18 - $25
