What are the responsibilities and job description for the Shop Technician, Heavy position at Patten Cat?
Working Hours / Days
8 : 00 am – 4 : 30 pm Monday - Friday, overtime and weekends as needed
Overview
Perform service and repairs on Caterpillar and other types of heavy equipment.
Basic Duties
Trouble-shoot and repair engine, hydraulic, electrical and all other systems.
Provide excellent customer service to all customers.
Operate equipment in a safe manner to find diagnostic errors or technical problems and determine proper solutions.
Establish and maintain a service oriented relationship with customers and supervisors.
Complete service reports in a timely manner.
Other duties as assigned
Qualifications
Successful completion of a formal technical training program with a minimum of three years’ experience required.
Must have engine, electrical & hydraulic diagnostic, trouble shooting and repair skills.
Computer literate. Must be familiar with programs such as Microsoft, Excel and Outlook.
Ability to follow all safety rules and wear proper safety equipment in the shop.
Must be a self-starter with good time management
Excellent planning & organizational skills required
Ability to work overtime and some weekends when needed.
Excellent communication skills (written, e-mail, and verbal) are necessary.
Must be able to lift up to 75 lbs and provide your own tools.
High School Diploma or equivalent is required.
Must have a valid driver’s license and clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
Altorfer Inc. offers an industry leading compensation and benefit package :
Health, Dental, Vision, Disability, and Life Insurance
401(k) and Additional 401(k) Contribution
Paid Holidays
Paid Parental Leave and Funeral Leave
Vacation : 40 hours of vacation after 1 year of full-time employment
Sick : 40 hours of sick after 1 year of full-time employment
Education Assistance
Personal Tool Insurance, and Safety Equipment Reimbursement
Voluntary Benefits : Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection
Payrate : $33.57-$39.42 per hour
Posted Min
USD $33.57 / Hr.
Posted Max
USD $39.42 / Hr.
Physical Requirements / Working Conditions
This position works in a shop / warehouse environment. May on a continuous basis walk, bend and lift up to 75 lbs. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. The noise level in the work environment is usually moderate to high. May intermittently sit at a desk for a period of time to answer telephone and write or use a keyboard to communicate through email. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran .
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is crucial to our success. Here at Altorfer, we have over 35 locations and 1300 emp loyees with long tenure for you to learn from . We have a collaborative, family valued culture, with a great reputation in the industry . A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
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Req No.2025-5178
CategoryTechnicians
LocationUS-IL-Springfield
TypeRegular Full-Time
Union or Non-UnionUnion - 965
DivisionHeavy
CompanyAltorfer Inc
Salary : $34 - $39
