What are the responsibilities and job description for the Customer Service Assistant position at Pattern Promotions?
Job Ad: Customer Service Assistant - Seronda Network (Atlanta, GA)
Job Title: Customer Service Assistant
Company: Seronda Network
Location: Atlanta, GA
Salary: $35,000 - $55,000
Job Type: Full-Time
About Us:
Seronda Network is a forward-thinking company providing innovative networking and digital solutions for clients across diverse industries. We are dedicated to offering exceptional service and fostering strong relationships with our clients. As we continue to grow, we are looking for a Personal Assistant to join our team and support our executive staff in managing daily tasks and ensuring smooth operations.
Job Description:
We are looking for a dedicated and enthusiastic Customer Service Assistant to join our vibrant team. In this role, you will provide exceptional support to our valued customers, ensuring that their inquiries and issues are handled with the utmost care and professionalism. You will be the first point of contact for customers, and your ability to communicate effectively and empathetically is crucial to delivering an outstanding service experience.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Assist customers with placing orders and provide product information.
- Handle customer complaints and resolve issues with empathy and professionalism.
- Maintain accurate and detailed records of customer interactions.
- Collaborate with other team members to improve service delivery.
- Provide feedback on customer trends and potential service improvements.
Skills Required:
- Proven experience in customer service or a related field is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work collaboratively in a team-oriented environment.
- Proficiency in using customer service software and Microsoft Office Suite.
- Strong organizational skills with the ability to prioritize tasks effectively.
Benefits:
- Competitive salary ranging from $35,000 to $55,000.
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
If you are an organized, motivated individual looking to support a dynamic executive team, apply now to become a valued member of Seronda Network as our Customer Service Assistant!
Salary : $35,000 - $55,000
