What are the responsibilities and job description for the SITE RELIABILITY ARCHITECT position at Pattern?
Job Description :
Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.
Pattern is the leader in global e-commerce and marketplace acceleration, headquartered in Utah's Silicon Slopes tech hub-with offices in Asia, Australia, Europe, and the Middle East. Hundreds of global brands - including Bosch, Nestl, Stance, TUMI, and Panasonic - rely on the company's e-commerce acceleration platform to grow their online sales on direct-to-consumer websites, online marketplaces, and other digital channels in more than 60 countries, all while managing fulfillment and logistics. With last year's revenue exceeding $1 Billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces®.
We need a Site Reliability Architect (SRA) to be responsible for designing and implementing scalable, reliable, and efficient systems that support the organization's software applications and services. As a key technical leader, you will work closely with development, operations, and product teams to ensure that systems are designed with reliability, performance, and scalability in mind. You will also play a crucial role in establishing best practices for site reliability engineering (SRE) and fostering a culture of operational excellence.
This is a full-time role and will work a hybrid schedule based in Lehi, UT.
Frequently Asked Questions
What is a day in the life of a Site Reliability Architect?
- Design and implement robust, scalable, and high-availability systems that meet business and technical requirements.
- Collaborate with software engineering teams to integrate reliability into the software development lifecycle, ensuring that applications are built with operational excellence in mind.
- Develop and maintain service level objectives (SLOs), service level agreements (SLAs), and service level indicators (SLIs) to measure system performance and reliability.
- Lead incident response efforts, including post-mortem analysis and root cause investigations, to improve system reliability and prevent future incidents.
- Automate operational processes to improve efficiency and reduce manual intervention, leveraging tools and technologies such as Infrastructure as Code (IaC).
- Monitor system performance and reliability using appropriate metrics and monitoring tools, proactively identifying and addressing potential issues.
- Advocate for and implement best practices in site reliability engineering, including capacity planning, disaster recovery, and incident management.
- Train and mentor engineering and operations teams on SRE principles and practices, fostering a culture of continuous improvement.
What will I need to thrive in this role?
What does high performance look like?
What is my potential for career growth?
As the Site Reliability Architect, you will have opportunities for career advancement within Pattern. Additionally, you will have access to networking opportunities and continuous learning initiatives to support your professional growth.
What is the team like?
You will work with members of the software engineering team locally and overseas, and be supervised by Pattern's Senior Director of Engineering. You will also collaborate frequently with the Chief Technology Officer. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.
Sounds great! What's the company culture?
We are looking for individuals who are :
What is the hiring process?
How can I stand out as an applicant?
Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include
Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
